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Director, Supply Chain – Insulation will provide broad leadership for all aspects of the supply chain across the $3.8B platform, including customer service. The Director, Insulation Supply Chain will formulate and drive the strategic vision for the Insulation Supply Chain and Customer Service organization and provide leading-edge functional expertise to meet required customer service expectations while achieving business targets on working capital and enterprise value creation. Specifically, this role develops and manages strategies and processes for order management, inventory replenishment and balancing of supply and demand for the Insulation segment, as well as efficiently managing multi-channel logistics strategies. The Director will not only ensure reliable service and cost performance but will also act as a transformation leader shaping the next generation of digital, data-driven, and agent-enabled supply chain and customer service capabilities across the enterprise.
Job Responsibility:
Provide broad leadership for all aspects of the supply chain across the $3.8B platform, including customer service
Formulate and drive the strategic vision for the Insulation Supply Chain and Customer Service organization
Provide leading-edge functional expertise to meet required customer service expectations while achieving business targets on working capital and enterprise value creation
Develop and manage strategies and processes for order management, inventory replenishment and balancing of supply and demand for the Insulation segment
Act as a transformation leader shaping the next generation of digital, data-driven, and agent-enabled supply chain and customer service capabilities across the enterprise
Steer the global Insulation Supply Chain strategic portfolio driving measurable successes across KPIs
Receive input and buy-in from internal constituencies, as well as customers to improve performance and the effectiveness of the supply chain organization
Play a critical role in achieving market differentiation and “easiest to do business with” recognition
Execute the strategic direction of the businesses and creating and realizing business synergies that deliver shareholder value
Collaborate closely with functional leaders in Sales, Manufacturing and Finance at both the corporate and segment levels
Work with peers in Distribution & Warehousing, Logistics, Procurement, and Customer Service
Serve as a member of the Insulation Global Operations Team
Support enterprise-wide transformation initiatives, in alignment with OC’s central supply chain transformation office
Champion the adoption of advanced analytics, agentic AI, and digital twin modeling to improve forecasting, planning, and execution
Serve as a thought leader for supply chain innovation, benchmarking against best-in-class and positioning OC as an industry leader
Requirements:
Bachelor’s degree in supply chain management, engineering, business or other related field
MBA preferred
20 years of professional experience and a proven track record of applying creative/innovative and integrated strategic supply chain solutions in a matrixed, global organization with diverse customer and/or product channels with distinct service level and supply chain requirements
Demonstrated experience in competitively driving results
International experience: working in a large, highly matrixed organization that includes managing global resources in a dotted line capacity
Application of principles of six sigma and TPM principles
Operational knowledge of Sales & Operations Planning (S&OP) process including demonstrated success in leading S&OP improvements across a demand/supply network
Leading Supply Chain operations in a multi-plant manufacturing and distribution environment
Excellent communications skills across varied levels of the company including facilitating and influencing senior Leadership
Ability to assimilate complex and iterative demand scenarios in a speedy, efficient manner
Demonstrated experience developing data and analysis to improve business results
Proven experience in developing others
teaching and educating/growth and development of team
Proven record of leading large scale transformation programs
Demonstrated ability to blend strategy and execution shaping long term vision while delivering measurable near-term value
Track record of technology enablement: ERP, AL/ML forecasting, decision intelligence, agentic AI
Strong stakeholder and relationship management
ability to influence others through effective communications and working relationships across diverse functions and businesses
Strong commercial and business acumen
Demonstrated analytical ability accompanied by superior presentation skills
Demonstrated ability to think strategically and execute strategic directions
Demonstrated ability to manage and control costs
Ability to understand and apply the external customer view and service and value implications of our actions
Deep and broad supply chain management skills
Expertise in change management influencing adoption across matrixed organizations
Understanding of agentic AI, decision intelligence, and digital twin concepts as applied to supply chain
Ability to translate innovation into scalable business value, balancing experimentation with disciplined execution
Strong enterprise collaboration skills, working across BUs to capture synergies
Business System Skills including SCM, SAP, Microsoft Excel, Access and PowerPoint
Ability to travel domestically and internationally
Broad operating style, ability to adapt across cultures, environments and styles
Forward thinking leadership, including motivating, leading by example, and encouraging teamwork and effective communication
self-aware, reflective and open to feedback
Nice to have:
Experience with building materials
make-to-order product or conversion/process manufacturing experience