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Director, Innovation Lab & AI Engineering

United Kingdom, London · Job Posted February 20, 2026
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Job Description

Citi Innovation Labs is a global network of innovation centers focused on delivering cutting edge solutions to all of Citi’s lines of business. Our Mission is to create a competitive advantage for our clients, manifested as change in the way they operate, by providing innovative technological solutions with strong client engagement, from idea to production, and by leveraging the entrepreneurial spirit and technological excellence fostered in the Innovation Labs. The Innovation Labs team perform research and implementation in many advanced domains spanning across AI, Machine learning, NLP, Analytics, Blockchain/Distributed Ledger Technology and many more. We're on the hunt for a highly skilled and experienced senior Engineering manager to lead the delivery of Generative AI solutions at the Citi Innovation Lab. The ideal candidate has excellent track record in high scale engineering products and specifically AI solutions. In this role, you'll be a key player in driving innovative projects throughout the bank using generative AI and Large Language Models.

Job Responsibility

  • Lead an engineering unit responsible for a broad range of AI tools and technologies
  • Lead research and development activities globally with the goal of finding innovative solutions with substantial impact potential for the business units across Citi
  • Manage executive stakeholder audience in technology by acting as a partner, trusted advisor and operating through influence
  • Work with internal and external partners to design, validate and deliver solutions with a commercial benefit for Citi
  • Manage multiple concurrent initiatives and projects of varying sizes & complexity
  • Engage with technical and business stakeholders to define and design overall architecture for key use-cases
  • Work with external vendors and start-ups around joint initiatives and around exploration of new directions. Manage partner and vendor relationships where required
  • Partner with Citi’s AI Centre of Excellence to ensure best practice is followed from the perspectives of good governance, risk management, standardization, and tooling

Requirements

  • Academic degree in Computer Sciences or equivalent
  • At least 15 years of experience in the software industry
  • At least 3 years of proven experience in leading an engineering organization (15+ employees)
  • 5 years+ experience in Machine Learning, delivering complex solutions to production
  • Great passion and proven hands-on experience with AI technologies
  • Strong and diverse technical background
  • Vast experience with cloud architectures, and specific experience with public cloud offerings
  • In-depth knowledge of deep learning frameworks such as TensorFlow, PyTorch, and other open sources libraries / APIs or similar
  • Proficiency in programming languages such as Python
  • Excellent communication skills
  • Leadership and organizational abilities
  • Excellent analytical and problem-solving skills
  • Strategic thinker

Nice to have

  • MSc or MBA – preferred
  • Experience in the financial industry – major advantage
  • Background in Securities Services / Custody – major advantage

What we offer

  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends

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