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Director, India Wholesale Lending Operations - Operations Readiness and Transformation Lead

India, Chennai · Job Posted March 26, 2026
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Job Description

Wholesale Lending Operational Readiness lead in support of LIQ Transformation program. Individual will have responsibility for ensuring all Operational Readiness activities in preparation of LIQ development releases. Individual will have responsibility for management of project planning of all relevant tasks and will engage with other teams with ownership of specific deliverables on the plan.

Job Responsibility

  • Management of strategic operational changes and initiatives to enhance the bank's operational efficiency and effectiveness, including the identification and assessment of changes on people, processes, and systems
  • Collaboration with internal stakeholders, including business leaders, project managers and SMEs to support business operation team and promote alignment between operations with the bank’s objectives
  • Development and implementation of change management strategies and effectively communicate the strategies so they are understood and adopted by stakeholders
  • Management and development of KPIs to measure the effectiveness of business functions, utilising data and technology to support the identification of areas that require improvement
  • Comply with all regulatory requirements and internal policies related to change management
  • Provision of guidance and support to stakeholders throughout the operational change management process through training and coaching

Requirements

  • Knowledge and expertise in LIQ application
  • Investment banking lending experience working in Operational functions supporting lending origination, loan servicing and Loan trading closing and settlement functions
  • Experience delivering large scale change initiatives to Operational teams ideally within a Wholesale Lending Operations environment
  • Strong communication skills and proven track record of effective stakeholder management

What we offer

  • onsite medical clinic
  • wellness rooms for relaxation and meditation
  • shuttle bus for easy commuting
  • child care services

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