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The Director, Identity Product leads Marriott’s enterprise identity data strategy and product portfolio, ensuring secure, unified, and privacy-compliant identity capabilities across all customer and partner touchpoints. This role is responsible for defining the vision, roadmap, and delivery of identity solutions that enable personalization, loyalty integration, consent management, and seamless digital experiences. As a key leader within the Enterprise Data, Analytics & AI organization, this position partners with technology, marketing, legal, and security teams to deliver identity products that balance innovation with compliance. Through strategic execution and cross-functional collaboration, the Director ensures Marriott’s identity ecosystem supports global scale, enhances customer trust, and drives measurable business impact.
Job Responsibility:
Define and execute the strategic roadmap for identity data products and capabilities
Oversee identity resolution, authentication, and consent management solutions to enable secure, personalized experiences
Ensure compliance with global privacy regulations and enterprise data governance standards
Collaborate with engineering, security, and marketing teams to integrate identity capabilities across platforms and channels
Drive adoption of identity solutions across internal stakeholders and external partners
Monitor performance metrics including identity match rates, data quality, and system reliability
Resolve technical and strategic blockers to ensure timely delivery of identity initiatives
Champion innovation in identity management technologies and methodologies
Represent identity strategy in enterprise forums and partner engagements
Promote agile delivery and continuous improvement in identity product development
Requirements:
Bachelor’s degree in Computer Science, Data Management, or related field
advanced degree preferred
8+ years of experience in data product management or identity technology leadership
Expertise in identity resolution, authentication protocols, and consent management frameworks
Strong understanding of privacy, security, and compliance requirements for identity data
Proven ability to lead cross-functional teams and influence stakeholders at all levels
Experience with customer data platforms, loyalty systems, and identity governance tools
Agile product leadership and strategic execution skills
Excellent communication and stakeholder engagement capabilities