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As the Director, HR Business Partner for the West Region, you will serve as a key leader on the HR team and play a dual role: leading HR strategy and execution for the West Region (5 stores in California), while also managing and developing a direct report, the HR Business Partner supporting the Pacific West Region (6 stores across California, Colorado, Hawaii, and Washington state). This role requires a dynamic leader who can balance direct operational responsibilities with strategic leadership and mentorship.
Job Responsibility:
Inform and drive the HR strategy for the West Region, aligning HR initiatives with business goals and regional priorities
Responsible for the management and development of the HRBP for the Pacific West Region
Maintain a strong physical and virtual presence across store locations
Regularly attend regional and store-level meetings
Lead complex employee relations matters, investigations, and dispute resolution
Coach and empower store leadership to manage disciplinary actions consistently and fairly
Oversee full-cycle recruiting and headcount planning
Collaborate with Talent Development and Compensation teams to ensure strategic hiring and internal mobility
Lead the annual performance review process and new hire 30/60-day reviews
Design performance content aligned with company goals
Analyze and report on recruiting effectiveness, retention, and other HR metrics
Provide insights to inform regional and company-wide decisions
Partner with HRBP peers and cross-functional teams to implement new programs and initiatives
Support VP, HR and Regional VP with strategic projects to enhance employee experience
Facilitate training programs in partnership with Talent Development, including compliance, leadership development, and onboarding
Manages HR budget for recruiting, hiring, and internal compensation practices
Supports store management in payroll budgeting and cost control
Responsible for decisions related to recruitment, hiring, employee relations, and dispute resolution
Requirements:
7+ years of progressive HR experience, including multi-unit leadership in high-volume, high-visibility environments
Proven experience managing and developing people or teams
Background in luxury retail or service-oriented organizations
direct retail store experience preferred
Expertise in employee relations, talent development, recruiting, and performance management
Strong interpersonal and communication skills
ability to influence, coach, and build trust across all levels
Deep understanding of HR policies, employment laws, and compliance requirements
Tech-savvy with proficiency in HRIS systems and Microsoft Office Suite
Demonstrated ability to manage multiple priorities in a fast-paced environment
Kind, effective leadership style with a focus on humility, compassion, and approachability
Travel required
twice annual visits to each boutique within the West Region and periodic travel to other supported regions
Nice to have:
Background in luxury retail or service-oriented organizations
direct retail store experience preferred
What we offer:
Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (18 DDO’s, 12 company holidays, 2 wellbeing days, and sick & safe time)
Paid Parental Leave and Transition Time
401(k) and Roth Retirement Plan with company matching and profit sharing
Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support, and more