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Director Hotel Technology

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Marriott Bonvoy

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Location:
Egypt , Cairo

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

In addition to the functions of a property systems manager, the Director of property Technology manages a revenue-generating function in a large property or multiple properties with a shared infrastructure. Works with property management and Regional IR leadership to participate in the acquisition of technology services for guests through an understanding of the properties specific business/customer base (i.e., convention). Provides strategic leadership for IR services surrounding initiatives and projects and coordinates with regional IR leadership on systems/services to enhance services in a specific property. May have direct reports (property systems manager, property systems technicians) or direct work of on-site shared services staff.

Job Responsibility:

  • Functions as on-site project manager who plans and manages both new systems and system upgrades for property site
  • Performs assessments of needs ensuring compliance with budget, standards
  • Determines priorities, schedules, plans and necessary resources to ensure completion of property projects on schedule and according to specification
  • Prepares project plans and monitors on-site
  • Coordinates multiple-vendor projects
  • Verifies compliance to technology-related vendor contracts
  • Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual
  • Provides timely, accurate, and detailed status reports as requested
  • Evaluates and makes recommendations regarding technology/asset life-cycles
  • Foresees, identifies and resolves system(s) performance problems
  • Certifies software applications for use at property
  • Creates and verifies implementation of disaster recovery and business continuity plans as they relate to technology
  • Verifies property’s technology assets are secure and maintained in accordance with Marriott International policies and standards
  • Possesses advanced knowledge in the areas of data communications, desktop support, and servers/networks
  • Verifies availability of current documentation for cabling, network systems, and applications exist
  • Reviews networks’ performance and performs design/re-design as needed to meet property needs
  • Verifies that periodic inventories of applications and hardware are conducted
  • Analyzes, communicates and implements property strategy to drive technology revenue and contribute to property’s overall business success
  • Manages technology profit and loss
  • Verifies that property management has realistically budgeted CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements
  • Advises and verifies that property management has adequately addressed technology needs in short- and long-term planning
  • Reviews vendor proposals and selects appropriate vendor for technologies/hardware
  • Communicates IR standards and best practices
  • Is expected to present proposals, analyses, projects, cost-models, etc. in a well- written and/or verbally articulate manner
  • Provides exceptional customer service
  • May have direct management responsibility for property-based system managers and technicians
  • Provides work direction to cluster--based systems technicians and managers
  • Responsible for hiring, training, development, compensation, performance management of direct reports

Requirements:

  • BS/BA or equivalent work experience
  • 5-7 years’ experience in like position
  • System-related professional certifications preferred
  • Previous management experience and demonstrated matrix management skills
  • Experienced in network hardware, desktop, peripherals, protocols, communications, operating systems and Marriott internal applications (MARSHA, PMS, NGS, SFA, etc.)

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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