Director, Hospitality Technology Delivery

The Director of Delivery Lead Hotel Systems is accountable for end to end delivery of all applications managed within the Hotel Systems portfolio. This role provides strategic and execution leadership across enterprise hotel technology platforms including PMS, POS, Rapid Response, Spa and Table Management Systems. The role ensures that delivery of new and/or upgrade outcomes are tightly aligned to business priorities hotel operations needs and enterprise technology standards. This leader is single minded in driving predictable high quality delivery while modernizing delivery practices strengthening cross functional collaboration and ensuring operational readiness across a global hotel environment. The role partners closely with Platform Owners, Architecture & Security Operations and external vendors to deliver scalable secure and resilient hotel systems. This role is based in our temporary location of 20 York Mills Rd, then the Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Senior Director, Hotel Systems. This role involves interactions with both internal and external stakeholders at various levels.