Director/Head of Operations

About the Company: Panda Drum – is a fast-scaling Ecommerce DTC brand built around our flagship instrument – the steel tongue drum – with over 100,000 customers worldwide. In just 3 years, we’ve grown to 25–50 team members across Poland, the EU, US, Philippines, and China, and surpassed 8 figures in annual revenue, selling primarily in the US market. Our success is driven by world-class marketing, community-driven content, and continuous product innovation. About the Role: We’re looking for a hands-on, entrepreneurial Director/Head of Operations to serve as the CEO’s right hand and second-in-command. This role is central to scaling Panda Drum’s global operations, supply chain, and fulfillment while driving cost efficiency and systemization. The ideal candidate isn’t a corporate “process admin” – you’re a builder-operator: someone who thrives in fast-moving environments, builds systems from the ground up, and treats the business like it’s your own. You’ll oversee operations across supply chain, fulfillment, and vendor management, while also running point on key growth initiatives (Amazon, wholesale, licensing, subscriptions). When the CEO is not in the room, you’re the one running the business. This is a full-time, remote role with CET overlap.