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Director, Head of Identity and Entitlements

https://www.hsbc.com Logo

HSBC

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Location:
Hong Kong, Central

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Head of Identity and Entitlements role is responsible for defining and driving towards realisation of the FSA strategy for the evolution of journeys and functionality supporting our customers' ability to access, control and manage their user's identity and assignment of relevant permissions across the entire client lifecycle on web, Mobile, API, files, Onboarding & Developer portals and in relation to services accessed via other product portals.

Job Responsibility:

  • Defining and driving towards realisation of the FSA strategy for the evolution of journeys and functionality supporting our customers' ability to access, control and manage their user's identity and assignment of relevant permissions across the entire client lifecycle
  • Working closely with partners in the Client Connectivity IT organisation and related Business stakeholders across CIB
  • Assist the Global Head of Client Connectivity and Client Connectivity Chief Product Officers with the definition and adoption of the Client Connectivity FSA strategy
  • Collaborate with the Head of Client Onboarding to optimise the full E2E journey of onboarding and product enablement
  • Proactively engage with clients to better understand and design solutions to meet their evolving needs
  • Maintain regular dialogue with our Digital partners beyond GPS with the aim of maintaining a CIB enterprise-wide approach to Identity and Entitlements
  • Act as a role model for client centricity and collaboration across all functions within the CIB organization
  • Enable a high performance and risk aware culture
  • Management of Risk & Compliance

Requirements:

  • Prior experience and demonstrable success in designing and implementing digital functionality and journeys for CIB/Wholesale customers
  • Evidence of understanding of the control environment and risk profile of Identity and Entitlements
  • Leading and coaching of direct and/or indirect teams towards ambitious objectives
  • Experience of an Agile/Scaled agile delivery environment
  • comfortable with operating and challenging IT in what is a highly technical arena
What we offer:
  • Continuous professional development
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
October 01, 2025

Expiration:
October 14, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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