Director, Head of Consumer, Central Operations, Delivery EMEA

Uber Eats is revolutionizing instant delivery and making dining effortless: from eating locally to ordering groceries or to celebrate with a bottle of wine. The options are endless! Working at Uber Eats means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities. As the Director of Consumer Central Operations for Delivery in EMEA, you aren’t just overseeing a playbook; you are writing the strategy for one of our most complex and high-stakes mega-regions. This is a leadership role that requires setting direction in motion, not waiting for perfect conditions. You will lead a high-performing team responsible for the end-to-end consumer lifecycle—attracting, retaining, and growing millions of users across a diverse landscape of markets and competitors. You will own the tension between global scalability and local relevance, making hard calls under pressure and carrying the weight of decisions that move the needle for the entire EMEA Delivery business. You will work closely across functional teams and drive alignment through the entire organization, including Product, Engineering, and Customer Support. The ideal candidate will be a strategic problem solver, an authority at stakeholder engagement, and an experienced people leader who thrives in the face of ambiguity and high-stakes challenges.