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The Director of GTM Strategy, Operations & Revenue Operations is a critical leader responsible for the strategic, analytical, and operational backbone of our revenue engine. This role reports directly to the CRO and combines GTM strategy, forecasting, process optimization, and ownership of our RevOps function and GTM systems. The ideal candidate brings strong business acumen, a deeply data-driven approach, and a hands-on, in-the-details operating style. You will partner with Sales, Marketing, Customer Success, Product, and Finance to drive predictable revenue performance and scale our GTM execution.
Job Responsibility:
Lead annual and quarterly GTM planning cycles, including segmentation, coverage models, capacity planning, and territory design
Translate data into actionable insights that inform strategic decisions across pipeline generation, conversion, and retention
Evaluate new growth opportunities and partner on cross-functional initiatives such as market expansion, pricing, and new product motions
Lead and develop the Revenue Operations team
Build and maintain a scalable operating rhythm across forecasting, pipeline reviews, QBRs, and GTM performance management
Own definition, tracking, and governance of GTM KPIs
Own the end-to-end forecasting process
Monitor pipeline quality, conversion performance, and funnel dynamics
Deliver clear, accurate dashboards and automated reporting
Own the GTM systems stack—including CRM (Salesforce), automation tools, enablement platforms, and analytics solutions
Drive system and process improvements to increase efficiency
Partner with Product, Sales, Marketing, and CS leadership to operationalize new GTM motions
Ensure GTM teams have clear processes, definitions, and expectations
Develop concise, data-backed materials for leadership reviews, board updates, and strategic programs
Foster strong alignment across RevOps, Finance, Product, and regional GTM teams
Requirements:
8–12+ years in GTM strategy, Revenue Operations, or business operations roles within SaaS
Proven leadership of RevOps teams and ownership of CRM and GTM systems
Exceptional analytical and problem-solving skills
Strong business acumen and experience supporting executive-level decision-making
Hands-on operator with strong attention to detail
Advanced proficiency with Salesforce, BI tools, and revenue analytics platforms
Excellent communication and stakeholder management skills across functions and seniority levels
What we offer:
Competitive Compensation, Stock Options, Company 401k
A budget for your professional development and ongoing learning
Unlimited PTO
1 Volunteer Day per year
Mental Wellness Program
Company contribution to gym and wellness memberships
Commuter benefits
Team events, such as happy hours, off-sites, and retreats abroad
Company contribution and access to best-in-class health benefits