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Director, GTM Strategy & Operations

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ProductBoard

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Location:
United States , San Francisco

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Contract Type:
Not provided

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Salary:

193500.00 - 250000.00 USD / Year

Job Description:

The Director of GTM Strategy, Operations & Revenue Operations is a critical leader responsible for the strategic, analytical, and operational backbone of our revenue engine. This role reports directly to the CRO and combines GTM strategy, forecasting, process optimization, and ownership of our RevOps function and GTM systems. The ideal candidate brings strong business acumen, a deeply data-driven approach, and a hands-on, in-the-details operating style. You will partner with Sales, Marketing, Customer Success, Product, and Finance to drive predictable revenue performance and scale our GTM execution.

Job Responsibility:

  • Lead annual and quarterly GTM planning cycles, including segmentation, coverage models, capacity planning, and territory design
  • Translate data into actionable insights that inform strategic decisions across pipeline generation, conversion, and retention
  • Evaluate new growth opportunities and partner on cross-functional initiatives such as market expansion, pricing, and new product motions
  • Lead and develop the Revenue Operations team
  • Build and maintain a scalable operating rhythm across forecasting, pipeline reviews, QBRs, and GTM performance management
  • Own definition, tracking, and governance of GTM KPIs
  • Own the end-to-end forecasting process
  • Monitor pipeline quality, conversion performance, and funnel dynamics
  • Deliver clear, accurate dashboards and automated reporting
  • Own the GTM systems stack—including CRM (Salesforce), automation tools, enablement platforms, and analytics solutions
  • Drive system and process improvements to increase efficiency
  • Partner with Product, Sales, Marketing, and CS leadership to operationalize new GTM motions
  • Ensure GTM teams have clear processes, definitions, and expectations
  • Develop concise, data-backed materials for leadership reviews, board updates, and strategic programs
  • Foster strong alignment across RevOps, Finance, Product, and regional GTM teams

Requirements:

  • 8–12+ years in GTM strategy, Revenue Operations, or business operations roles within SaaS
  • Proven leadership of RevOps teams and ownership of CRM and GTM systems
  • Exceptional analytical and problem-solving skills
  • Strong business acumen and experience supporting executive-level decision-making
  • Hands-on operator with strong attention to detail
  • Advanced proficiency with Salesforce, BI tools, and revenue analytics platforms
  • Excellent communication and stakeholder management skills across functions and seniority levels
What we offer:
  • Competitive Compensation, Stock Options, Company 401k
  • A budget for your professional development and ongoing learning
  • Unlimited PTO
  • 1 Volunteer Day per year
  • Mental Wellness Program
  • Company contribution to gym and wellness memberships
  • Commuter benefits
  • Team events, such as happy hours, off-sites, and retreats abroad
  • Company contribution and access to best-in-class health benefits

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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