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Director, GTM Business Operations

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Dialpad

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Location:
United States , Tempe

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Director, GTM Business Operations, you’ll be the execution leader for Dialpad’s pre-close revenue engine. This role owns forecast integrity, pipeline governance, deal inspection rigor, go-to-market readiness, and pre-sales capacity alignment across Enterprise, Mid-Market, Commercial, Small Business, Professional Services, and Solution Engineering. You will lead a team of Revenue Operations Managers and serve as the operational bridge between Sales, Product, Marketing, Product Marketing and Executive leadership to ensure new initiatives translate into measurable revenue outcomes. You will be accountable for improving win rates, reducing late-stage slippage, and elevating operational discipline across the revenue organization.

Job Responsibility:

  • Forecast Integrity & Predictability
  • Pipeline Governance & Deal Rigor
  • Campaign & SPIFF Execution
  • Segment Operational Performance
  • Voice of Seller
  • Solution Engineering & Pre-Sales Alignment
  • New Product Introduction (NPI) & Product Interlocks

Requirements:

  • 10–12+ years in Revenue Operations, Sales Strategy, or GTM Operations
  • Experience supporting multi-segment SaaS organizations
  • Deep expertise in enterprise deal cycles and pipeline mechanics
  • Proven experience leading operational teams
  • Strong executive presence with the ability to challenge constructively
  • Structured, data-driven decision maker with high accountability standards

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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