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About the Team: At DoorDash, we're redefining the future of on-demand delivery. At the center of this is our marketplace, connecting 30+ million customers on DoorDash with their favorite restaurants and brands! The Marketplace team focuses on growing our consumer business, including DashPass, our global subscription program. Our vision is to create the world’s leading membership program in local commerce, delivering unprecedented value and a world class experience to members. About the Role: You will lead Growth & Lifecycle strategy and execution for one of our highest priority marketplace businesses, DashPass, partnering with a large cross-functional team leading customer acquisition, increasing customer value, increasing profitability and more. You will be responsible for creating best-in-class experiences for our customers. You will be expected to apply your deep expertise and keep your finger on the pulse of industry best practices, benchmarks, and the latest approaches to bring true innovation.
Job Responsibility:
Lead Growth & Lifecycle strategy and execution for DashPass
Driving customer acquisition, increasing customer value, increasing profitability and more
Creating best-in-class experiences for our customers
Invent the future of local commerce
Drive significant impact
Manage and develop a team
Drive DashPass' definition, strategy, and long-term vision
Partner closely with cross-functional teams
Communicate strategy, benefits, and results to all audiences
Requirements:
Track record of impact
Bias to action and agility
'Breakthrough walls' mentality
Clarity of thought
Skilled executive management and communication
Strong leadership and maturity to build and scale a world-class organization
Proven ability to create clarity and focus in complex and ambiguous problem spaces
Demonstrated experience in building the team necessary to fulfill the strategy
Customer and experience orientation
10+ years of relevant management experience, ideally within a Marketplace or Subscription-focused business and/or founder experience