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Director, Global Strategic Communications

United Way

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Location:
United States, Alexandria

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Category:
-

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Contract Type:
Not provided

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Salary:

135000.00 - 142000.00 USD / Year

Job Description:

In partnership with Communications team leadership, creates and oversees United Way Worldwide’s (UWW) enterprise-wide communications strategy and plan across core workstreams: internal communications for UWW staff, network communications for local United Ways worldwide, and event communications for select UWW events. This role ensures that communications across the organization are clear, coordinated, and aligned with UWW’s vision, transformation efforts, and strategic priorities. The director is responsible for the innovation, development, and measurement of a unified communications architecture, spanning platforms, channels, and messaging, to effectively reach key audiences including local United Ways, UWW staff, partners, board members, and volunteers. This position plays a critical leadership role in strengthening trust, clarity, engagement, and alignment across UWW’s global network.

Job Responsibility:

  • Creates and oversees United Way Worldwide’s (UWW) enterprise-wide communications strategy and plan across core workstreams: internal communications for UWW staff, network communications for local United Ways worldwide, and event communications for select UWW events
  • Responsible for synthesizing organizational goals and developing integrated communication plans to drive stakeholder understanding and adoption of UWW's vision, priorities, programs and resources across the global network
  • Provide strategic leadership for core communications streams: internal communications (UWW staff), network communications (global United Way staff), and event communications for select UWW events
  • Oversee the development and implementation of integrated communications plans to support the launch and activation of key UWW programs, events, and/or initiatives to the global network
  • Develop and execute a holistic network communications strategy, in partnership with the Sr. Manager of Network Communications, including editorial oversight of key network channels
  • Lead international communications, in partnership with the Global Communications Manager and the UWW International Network team, to elevate global storytelling, ensure strong representation of non-U.S. United Ways across all channels, and develop foundational tools and assets that highlight global leadership, impact, and innovation
  • Collaborate closely with People and Culture, IT, and other UWW teams to develop internal communications strategic approaches
  • Manage communications for select signature UWW annual and biannual network events
  • Develop, manage, and measure protocols and procedures to maximize efficiencies, impact and alignment of network communications efforts
  • Serve as the principal point of contact and subject matter expert for UWW’s email marketing, segmentation, and analytics platform (HubSpot)
  • Provide training, support, and counsel to UWW staff charged with communications responsibilities in their functional areas
  • Set and measure performance metrics
  • Supervise and support the Sr. Manager of Network Communications and the Global Communications Manager

Requirements:

  • Bachelor’s degree or commensurate experience
  • A minimum of ten years of progressive experience in a similar role
  • Three years of experience in a supervisory role
  • Candidates will have demonstrated experience translating overarching organizational goals into effective communications strategies
  • Proven track record of developing broad strategic communications plans targeting multiple audiences, as well as success defining and achieving communications metrics/goals
  • Proven experience using HubSpot or comparable email marketing tools to design campaigns, segment audiences, and analyze engagement metrics
  • Must be a solutions-oriented, strategic thinker and communicator
  • Exceptional writing and presentation skills are mandatory. Must be a strong writer/editor, and an effective communications consultant
  • Must possess exceptional project and time management skills, along with the ability to think strategically
  • will be responsible for managing 10-12 communications plans on average
  • Ideal candidate will have international and U.S. communications experience
  • Strong cultural competencies and ability to effectively communicate to a diverse, global audience
  • Demonstrate proven leadership skills to instill stakeholder confidence in the role and value of strategic communications

Nice to have:

  • Fluency in more than one language is a plus
  • Experience leveraging AI technology for business efficiencies is a plus
What we offer:

health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities

Additional Information:

Job Posted:
December 13, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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