Director - Global Standardization & Digitization, PTP Job at JLL (Warsaw)

Job Description

Acting as a transformational individual contributor and process owner for the procure to pay domain, you will shape and drive the standardization, optimization, and ongoing governance of PTP transformation projects within the client finance operations. You will be responsible for designing globally consistent processes, implementing world-class best practices, and ensuring technology platform leverage to continuously optimize operations and effectively support business requirements. You will lead key initiatives across procure to pay domain, contributing to the design and deployment of global finance process enhancements. Your coverage will span both the design and operationalization of transformation initiatives and the ongoing ownership and continuous improvement of global finance processes.

Job Responsibility

Process Ownership & Governance: Define, own, and govern global finance process standards, ensuring consistent application, documentation, and continuous improvement across all regions and client segments
Cross-Functional Optimization: Design, document, and deploy process enhancements by integrating best practices and lean re-engineering methods to drive operational excellence and improved client experience
Process Performance Management: Develop, implement, and monitor key process performance metrics and KPIs, leading regular global review cycles, root cause analyses, and data-driven interventions to achieve targeted outcomes
Global Training & Team Coordination: Lead learning opportunities for virtual global process teams, fostering knowledge sharing and capability development. Drive robust process training and certification programs to ensure operational mastery across geographies
Knowledge Management: Oversee integrity of process documentation and manage a unified global knowledge base for finance operations, ensuring accessibility and up-to-date information for teams and stakeholders
Stakeholder Management: Collaborate closely with internal and external stakeholders—global leadership, regional leadership, service delivery teams—to align priorities and ensure high engagement levels and positive outcomes
Best Practice Implementation: Assess global finance operating landscape to identify, validate, and institutionalize best practices, supporting harmonization and agility of process design within client organizations
Project Leadership: Manage the design and delivery of transformational projects as defined within the Global Finance Roadmap
Translating Initiatives: Translate improvement initiatives into deliverables and coordinate with Regional Service Delivery Leads and local process owners for execution
System Enhancement Roadmap: Contribute to and assess the system enhancements roadmap in collaboration with business lines and functions, translating changes into process and system demands
Risk and Compliance Oversight: Ensure strong internal controls across processes and proactively identify and mitigate operational risks and compliance exposures
Project Execution: Generate detailed project execution plans, including contract, cost, schedule, and health and safety requirements
ensure successful delivery to meet client and commercial objectives
Reporting & Insights: Present progress updates and meaningful insights to Steering Committees and stakeholders
drive data-backed improvements as part of ongoing transformation and process ownership
Requirements Gathering: Engage with clients, business, and finance teams to clarify scope, develop estimates, and secure sponsor approvals

Requirements

Ability to engage and influence stakeholders at multiple levels, across regions and client segments
Demonstrated experience in leading complex transformation projects and operations for finance domains, including end-to-end process ownership for procure to pay
Significant experience as a corporate or client-side process expert or global process leader
Track record of designing, delivering, and governing process transformation, standardization, and improvement initiatives at scale
Strong knowledge of internal controls, risk, and regulatory environments worldwide
Deep finance process and systems experience, including expertise in global ERPs (preferably JDE, PeopleSoft or equivalent)
Excellent organizational, communication, and relationship-building skills, with proven capability to drive global alignment and transparency
Resilience in dealing with competing priorities, ambiguity, and demanding timelines
An influential, big-picture thinker who drives adoption of global standards and best practices
Experience designing, implementing, and monitoring process KPIs and performance analytics
Proven ability to work in a fast-paced international environment
CA or MBA required
10-20 years of experience in finance and accounting, with a proven track record of successful transformation projects and global process ownership roles in procure to pay

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Director - Global Standardization & Digitization, PTP

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