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Lead the Global SMB Envision-to-Build operating model end-to-end across strategy, planning, and optimization, ensuring clear alignment from ambition to execution and from customer insight to business results
Lead Global SMB near and long-term strategy, lead across key stakeholders in product marketing, CSA and SME&C to build and land SMB narrative, product truth, product positioning & strategy by customer tranche and hero go-to-market (GTM) motions
Translate strategy into scalable execution through leading next fiscal year planning by defining priorities, operating models, governance, metrics, and execution mechanisms that create clarity, accountability, and cross-functional alignment across GSMB, CSA, GS&O, GCPS, Marketing, and partners
Represent the GSMB perspective in SME&C and WW product strategy, shaping near-term priorities and long-term direction based on field, customer, and partner signals
Serve as the GSMB voice into Global SME&C & CSA GTM strategy, partnering with GS&O, GCPS, and CSA leadership to drive aligned planning and landing
Connect field insight to global strategy by synthesizing SMB signals and translating them into decisions that strengthen planning and execution
Champion innovation and customer advocacy by serving as a senior spokesperson for Global SMB, representing the voice of the SMB customer, and evangelizing Microsoft’s SMB value proposition internally and externally with customers and partners
Champion culture and inclusion by fostering a growth mindset, high standards, and an environment where every team member can thrive and do their best work
Requirements
Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience
6+ years experience in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance
Nice to have
Experience in SMB or digital-native customer segments
Deep understanding of the Microsoft stack across CSA offerings and products for SMB
Business acumen and ability to translate strategy into execution
Effective communication, collaboration, and executive presence