Director, Global SMB Strategy & Growth- Security Job at Microsoft Corporation (Redmond)

Job Description

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. As Director, Global SMB Strategy & Growth for Security, you will play a critical role in bringing this mission to life for one of our largest and fastest-growing customer segments. You will lead the strategy, execution, and field enablement efforts that help Small and Medium Business (SMB) customers grow, innovate, and succeed in the era of AI. This is a high-impact role at the center of Microsoft's SMB growth agenda. You will be responsible for shaping near-, mid-, and long-term growth strategies, translating priorities into scalable execution, and ensuring our field teams and partner ecosystem are equipped to succeed. This role brings together strategic vision, operational excellence, and field enablement to accelerate growth, deepen customer impact, and continuously improve how we go to market. You will work in close partnership with Global Channel Partner Solutions (GCPS), Global Sales and Operations (GS&O), Global Small and Medium Business (GSMB), Marketing, Finance, and Cloud Solution Architecture (CSA) teams. You will translate strategy into clear execution plans, deliver them at scale, and govern progress with discipline to drive measurable business outcomes.

Job Responsibility

Lead the Security Envision-to-Build operating model end-to-end across strategy, planning, landing, governance, and optimization, ensuring clear alignment from ambition to execution and from customer insight to business results
Own product positioning in partnership with Product Marketing, Business Planning, GSMB, CSA, and GS&O by defining product truth, business economics, differentiated value propositions, competitive positioning, and consistent messaging across customer and partner channels
Translate strategy into scalable execution by defining priorities, operating models, governance, metrics, and execution mechanisms that create clarity, accountability, and cross-functional alignment
Drive Security partner co-sell execution plans globally, working closely with GCPS and OU teams
Build a continuous learning engine that converts performance insights, field feedback, and market signals into actionable recommendations that improve execution and inform future strategy
Represent the perspective of Security CSAs within the global strategy, shaping near-term priorities and long-term direction based on field, customer, and partner signals
Serve as the voice into go-to-market strategy, partnering with GS&O, GCPS, and CSA leadership to drive aligned planning and landing
Lead global execution orchestration for SMB through the Security CSA lens by establishing the operating rhythm, community, practice sharing, aligning leaders, and driving consistent execution
Connect field insight to global strategy by synthesizing OU signals and translating them into decisions that strengthen planning and execution
Champion innovation and customer advocacy by serving as a senior spokesperson for Global SMB, representing the voice of the SMB customer, and evangelizing Microsoft's SMB value proposition internally and externally with customers and partners
Champion culture and inclusion by fostering a growth mindset, high standards, and an environment where every team member can thrive and do their best work

Requirements

Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience
6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance
Experience in SMB or digital-native customer segments
Deep understanding of Microsoft's Security set of products and offerings for SMB
Business acumen and ability to translate strategy into execution
Effective communication, collaboration, and executive presence

Nice to have

Experience in SMB or digital-native customer segments
Deep understanding of Microsoft's Security set of products and offerings for SMB
Business acumen and ability to translate strategy into execution
Effective communication, collaboration, and executive presence

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Director, Global SMB Strategy & Growth- Security

Job Description

Job Responsibility

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