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Director, Global Reporting and Business Analytics

https://www.lhh.com/ Logo

LHH

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Location:
Canada

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Strategic and operational leader to drive reporting excellence and digital enablement across Global Delivery Services. Partners with global and in-country leaders to standardize and simplify reporting, ensure timely and accurate data delivery, and lead automation initiatives aligned with business priorities. Also owns the Digital Learning Campus, managing vendor relationships and platform deployment for internal and client learning.

Job Responsibility:

  • Partner with in country and global leaders across all lines of business to standardize and simplify business reports
  • Ensure timely and accessible delivery of all standard reports and ad-hoc requests
  • Troubleshoot reporting errors and inconsistencies in standard reports
  • Ensure automation and reporting projects are prioritized correctly and executed
  • Establish standard processes to request support, and KPIs for quality and timeliness of deliverables
  • Lead LHH reporting workstreams to ensure global consistency and accuracy across all data sources
  • Manage Global NPS for CTM and LD along with stakeholders
  • Manage Annual PWC Audits from a Data and Reporting perspective
  • Own and evolve the Digital Learning Campus for internal colleagues and clients
  • Manage vendor contracts for DLC platforms, renewals, and amendments
  • Coordinate with the digital learning team to set up client-specific DLC sites
  • Manage additional portals and technologies that support the business (CMP)
  • Partner with global functions to plan and execute successful rollouts of platforms and project management technologies

Requirements:

  • 7+ years' experience in business reporting and analytics
  • 5+ years direct management experience
  • Ability to manage offshore resources
  • Strong proficiency in reporting tools and platforms (Salesforce, MicroStrategy, Power BI, Excel)
  • Experience managing data accuracy and troubleshooting inconsistencies
  • Experience owning and evolving digital learning platforms
  • Demonstrable experience centralizing and standardizing operations processes
  • Experience influencing change and progress in a highly matrixed environment
  • Excellent written and verbal communication skills
  • Ability to collaborate with global partners and all lines of business
  • Experience managing competing priorities and stakeholders
  • Ability to define and implement standard processes, KPIs, and governance frameworks for reporting and enablement
What we offer:
  • Growth opportunities within a human resources global leader
  • Priority on learning to stay agile in competitive business environment
  • Open-minded environment where people spark new ideas and explore alternatives
  • Comprehensive benefits package including health, PTO, Paid Holidays
  • Base salary + Bonus

Additional Information:

Job Posted:
November 12, 2025

Employment Type:
Fulltime
Job Link Share:

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