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Personify Health is seeking a strategic, transformational leader to serve as Director of Proposal Management, responsible for overseeing the full lifecycle of the TPA and Wellbeing proposal businesses. This role will oversee RFP content strategy, proposal pricing strategy, operational excellence, and the continued development of our newly established global proposal team in Bosnia. This Director will bring deep expertise in Proposal and RFP Management, strong project and workflow leadership, and a proven ability to modernize proposal operations through technology, AI, and scalable process design. The ideal candidate is an independent, strategic thinker who thrives in high-volume, deadline-driven environments and has successfully led proposal management transformation
Job Responsibility:
Oversee end-to-end proposal operations for TPA and Wellbeing lines of business, ensuring high-quality, compliant, and competitive submissions
Lead bid qualification strategy in partnership with Sales and executive leadership to prioritize opportunities and optimize win rates
Establish and govern proposal pricing strategy in collaboration with Finance and Sales to ensure competitiveness and profitability
Drive executive-level proposal messaging alignment with overall company value proposition and go-to-market strategy
Manage and evolve the RFP content strategy to ensure accuracy, consistency, differentiation, and scalability
Optimize and govern the use of content management tools
Establish best practices for content governance, version control, and continuous content improvement
Leverage AI and automation tools to improve efficiency, response quality, and turnaround time across high-volume RFPs
Lead project management discipline across all proposal efforts, including workflow assignment, workload balancing, and deadline governance
Design and manage a tiered proposal support model to ensure appropriate allocation of resources based on complexity and strategic importance
Implement scalable processes and SLAs to support growing TPA and Wellbeing proposal demand
Monitor and report on key performance indicators (KPIs) including throughput, cycle time, win rates, and quality metrics
Provide strategic oversight and ongoing development for the newly established global proposal team in Bosnia
Build a high-performance, accountable culture with clear quality standards and continuous coaching
Foster career growth, skill development, and succession planning within a distributed, tiered team structure
Promote cross-functional collaboration between Sales, Product, Finance, Legal, and Operations
Lead proposal management transformation initiatives, including: Process reengineering
AI-enabled content and response optimization
Automation and workflow enhancements
Data-driven decision making
Identify and implement technology solutions that improve efficiency, scalability, and overall proposal effectiveness
Champion change management efforts to drive adoption of new tools, processes, and quality standards
Requirements:
10+ years of progressive experience in Proposal and RFP Management, including leadership of high-performing teams
Significant experience overseeing high-volume RFP environments within healthcare, TPA, or wellbeing services preferred
Demonstrated success in bid qualification strategy and proposal pricing coordination
Strong project management expertise, including workflow assignments, project balancing, and resource optimization
Experience building and operating within a tiered support model
Proven track record governing quality assurance standards across proposal outputs
Advanced proficiency with Loopio (strongly preferred) or Qvidian
Experience leveraging AI, automation, and emerging technologies to improve proposal efficiency and effectiveness
What we offer:
Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions
Unlimited PTO
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health