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Delivery Hero continues to modernise its global People Operations ecosystem across 70+ countries and 11 brands. We are building integrated, compliant, insight-driven payroll, mobility, immigration, relocation, and travel frameworks that remove complexity, reduce fragmentation, and create predictability for our teams and our employees. We are looking for a Director, Global Payroll, who will continue the multi-year strategy already in motion: building global canonical data models, strengthening controllership, implementing scalable vendor architectures, creating audit-ready processes, and enabling healthier teams who operate with clarity, care, and expertise. This role will drive the next phase of operational maturity while staying close to people, details, execution, and coaching.
Job Responsibility:
Execute and continuously mature the global strategy for Payroll, Mobility, Immigration, and Travel, ensuring stable implementation across the multi-country operating model
Apply and strengthen established governance, compliance, and controllership frameworks, maintaining statutory accuracy, internal-control discipline, evidence traceability, and regulatory readiness across 70+ countries
Oversee vendor, systems, and data architecture performance within the defined strategic boundaries, ensuring SLA/OLA adherence, platform stability, and integration quality
Drive the execution of transformation and operational improvement plans, delivering migrations, vendor transitions, platform enhancements, and process changes with precision
Develop and elevate teams across operations, technical SMEs, and compliance, creating psychologically safe environments, coaching through errors, strengthening internal talent pipelines
Act as the accountable leader for a global sub-function, ensuring alignment to functional priorities, influencing cross-functional decision-making without redefining strategy
Requirements:
Deep expertise in multi-country payroll operations, statutory compliance, and global mobility frameworks
Strong understanding of HRIS, ERP, payroll engines, vendor ecosystems, data architecture, and audit requirements
Ability to design validations, data schemas, canonical models, and ingestion rules
Literacy in transformation frameworks, operating model design, and governance structures
Capacity to interpret complex regulatory requirements and convert them into system rules, controls, and documentation
Demonstrated ability to lead transformation within a defined domain while maintaining operational stability
Strong coaching, mentoring, and talent-development orientation
Commitment to building internal capability and promoting from within
High emotional intelligence, psychological safety leadership, and people-first mindset
Clear communication style suited for senior stakeholders and technical teams
Ability to navigate ambiguity and provide clarity without micromanaging
High ownership, resilience, and long-term thinking
Strong analytical thinking, pattern recognition, scenario modelling, and KPI design
Ability to challenge the data and interrogate assumptions when anecdotes diverge from metrics
Experience defining, monitoring, and reporting operational dashboards, vendor scorecards, and control maturity assessments
Ability to drive change in environments with legacy processes, high fragmentation, or inconsistent vendor maturity
Experience leading multi-country transformation programs with clear milestones, communication plans, and risk controls
What we offer:
Enticing equity plan
Top-notch private health insurance
Monthly Glovo credit
Discounts on transportation, food, and even kindergarten expenses
Discounted gym memberships
Extra time off
Freedom to work from home two days a week
Opportunity to work from anywhere for up to three weeks a year