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This role is in support of Cencora's global logistics and storage services marketed through our World Courier business. Reporting to his role will ensure World Courier creates and maintains a business-wide knowledge of industry-leading packaging technology, cost comparisons, and, where applicable, local low-cost options. The role will lead conversations around global, regional, and local packaging choice selection, ensuring World Courier meets all market needs. The role will recommend the choice of all “Owned & Rented” packaging globally and build and maintain control models to constantly challenge cost and drive efficiency and value. The role will function as the technical “Owner” of packaging standards and be available to support Sales & Marketing to position World Courier as “Industry Leading” when required. The role will lead technically aligned initiatives around visibility and monitoring to place World Courier as the best in the industry. Additionally, this role will focus on fostering collaboration across departments, driving innovation in sustainable packaging solutions, ensuring compliance with evolving regulatory requirements, and embedding external market intelligence to serve all service lines.
Job Responsibility:
Build visibility of global options in all temperature ranges, including footprint availability, capability, and cost
Propose and lead the implementation of solutions to meet all market needs
Embed external market intelligence into the packaging strategy
Equip the sales team with packaging knowledge and frameworks
Collaborate with Sales & Marketing to position World Courier as an industry leader
Work with the pricing team to regularly review and maintain external packaging pricing
Build and implement cost-control models to optimize packaging cost-effectiveness globally
Lead the Temperature Control Expert group, focusing on supporting major sales bids and driving packaging innovation
Regularly review and maintain a perspective on customer needs and competitive offerings
Lead initiatives to enhance visibility and monitoring technologies for packaging solutions
Develop and execute a sustainability roadmap
Oversee the onboarding of all strategically chosen packaging options into World Courier systems
Identify and manage relationships with key suppliers
Work closely with Operations, Quality Assurance, and Regulatory teams
Drive the internal enablement of packaging characteristics across all functions
Act as a central point of contact for regional and country management on packaging-related topics
Leverage internal and external data to track key performance indicators, identify trends, and develop action plans
Utilize advanced analytics tools and methodologies to inform packaging strategies
Requirements:
Minimum of 8-12 years of experience in product management, packaging solutions, supply chain, or logistics, with at least 3-5 years in a leadership role
Demonstrated experience managing the lifecycle of a product or service, including strategy, development, implementation, and continuous improvement
Experience in the pharmaceutical, healthcare, or cold-chain logistics industry is highly desirable
Bachelor’s degree in Product Management, Business Administration, Engineering, Supply Chain Management, or a related field is required
Advanced degree (MBA or Master’s in Product Management, Business, or a related discipline) is highly preferred
Proven track record of successfully launching and managing innovative, customer-centric products or solutions in a global or regional market
Strong understanding of global regulatory requirements for packaging in the pharmaceutical or healthcare industries (e.g., GDP, FDA, EMA)
Knowledge of sustainable packaging practices and environmental management (e.g., ISO 14001) is an advantage
Experience collaborating with cross-functional teams, including Sales, Marketing, Operations, and Quality Assurance, to deliver product solutions that meet business and customer needs
Proficiency in leveraging data analytics tools and methodologies to drive product decisions and measure success
Experience working in a multinational organization, with a strong understanding of regional and local market dynamics
Nice to have:
Knowledge of sustainable packaging practices and environmental management (e.g., ISO 14001) is an advantage