Director, Global Operations Control

• Command Network Oversight: Serve as the on-shift operational authority for Waymo’s network, maintaining end-to-end situational awareness across all live markets
• Direct System Disruptions: Exercise operational control during incidents, disruptions, and safety-critical events, making timely decisions to stabilize and recover service
• Synchronize Regional Strategy: Partner closely with Regional Market Leads, ensuring alignment between network-level priorities and market-level realities, representing local impacts, risks, and constraints in network-level decision-making to ensure balanced outcomes
• Bridge Technical Workstreams: Serve as the central operational interface during incidents and periods of elevated risk
• Optimize Global-Local Balance: Apply a network-first mindset while balancing local conditions and regulatory considerations to maintain compliance and performance
• Lead Crisis Communications: Communicate with clarity, authority, and a calm demeanor during high-pressure situations to maintain organizational confidence
• Enforce Operational Governance: Ensure consistent application of operational standards, escalation protocols, and decision frameworks across the fleet
• Drive Resilience and Evolution: Support post-event analysis and contribute to the continuous improvement of network operations and systemic recovery

• 8+ years in senior operational leadership
• Experience directing real-time network operations and safety-critical decisions in high-pressure, 24/7 environments
• Experience leading cross-functional event response with clear structure, decision discipline, and communication
• Ability to synthesize live signals to maintain situational awareness across all global markets
• Ability to align network priorities with regional market realities and technical engineering constraints
• Experience in managing executive escalations to provide immediate actionable guidance
• Ability to manage network resilience by identifying emerging risks and applying data-driven insights

Operational leadership within aviation, emergency services, or autonomous operations

• Discretionary annual bonus program
• Equity incentive plan
• Company benefits program
• Health and wellness: medical, dental, vision insurance, mental wellness support, gym membership, and special wellness programs
• Financial wellness: competitive compensation, bonus opportunities, equity, employees provident fund, and other perks and employee discounts
• Flexibility and time off: ability to work from another location for four weeks per year
• Paid time off, bereavement, sick, and parental leave