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Director, Global Gaming Strategic Partnerships

carnival.com Logo

Carnival Cruises

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Location:
United States , Miami

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Category:
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Contract Type:
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Salary:

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Job Description:

The Director, Global Gaming Strategic Partnerships, leads the development and management of strategic relationships that support the acquisition of high-value casino guests across Carnival Corporation. This role plays a critical part in expanding the Casino Travel Agent network, building partnerships that drive incremental bookings and onboard revenue.

Job Responsibility:

  • Casino Travel Agent (CTA) Network Development - Identify, onboard, secure, and cultivate relationships with casino travel agents
  • Strategic Partnership Support & Expansion - Partner with the VP of Global Gaming Partnerships to execute broader partnership strategies
  • Partner Performance Monitoring & Optimization - Oversee the performance and satisfaction of existing partners
  • Cross-Functional Collaboration - Collaborate with internal teams (marketing, analytics, guest services, operations) to ensure seamless execution of partnership initiatives
  • Stakeholder Engagement & Reporting - Establish and maintain communication with key internal and external stakeholders
  • Financial Oversight - Manage and optimize $30M - $40M annual attributable revenue, and a marketing budget of $15M - $25M annually
  • Performs other duties as assigned

Requirements:

  • Bachelor's degree in Marketing, Business, Hospitality, or a related field
  • Advanced degree or certifications in partnership development or the travel industry preferred
  • Minimum of 10 years of experience in casino marketing, travel agent engagement, or partnership development, including at least 2 years in a leadership or strategic role
  • Strong analytical and strategic planning capabilities, with experience using performance data to guide decisions and optimize outcomes
  • Excellent communication and stakeholder engagement skills and comfortable working with internal teams and external partners at various levels
  • Hands-on experience developing and managing travel agent networks, with a focus on high-value guest acquisition
  • Proven success in supporting strategic partnerships, including onboarding, relationship management, and performance tracking
  • Experience collaborating with cross-functional teams, including marketing, analytics, and guest services
  • Track record of using data to inform strategy, improve partner performance, and drive business growth
  • Strong background in casino marketing or hospitality, with an understanding of guest behavior and loyalty dynamics
What we offer:
  • Health Benefits: Cost-effective medical, dental, and vision plans
  • Employee Assistance Program and other mental health resources
  • company-paid term life insurance and disability coverage
  • Financial Benefits: 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Paid Time Off: Holidays
  • Vacation Time
  • Sick Time
  • Other Benefits: Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • Hybrid Work Environment
  • Wellness Programs
  • Cruise Benefits
  • Parental Programs
  • Retirement Plan
  • Employee Stock Purchase

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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