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Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world.
Job Responsibility:
Build and run Workato’s global community programs: launch and scale hundreds of local developer user groups, a world-class MVP / Champions program, and university & student outreach initiatives
Hire and lead a community operations team
design and maintain the supporting portals, tooling, and analytics that power self-service growth
Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long-term engagement
Launch ambassador and champions programs
recognise and reward top contributors
Design and execute community strategy across Discord, GitHub, Reddit, X/Twitter, and in-person meetups
Moderate online forums, surface insights, and route feedback to Product & Engineering
Requirements:
Experience managing a team of 6+ community professionals
5+ years building and nurturing developer communities at scale
5+ years of hands-on programmatic marketing, including segmentation, automation, and lifecycle campaigns
Direct, end-to-end experience planning and executing in-person and virtual events
Strong written voice and conflict-resolution skills
Strong operational approach with metrics, structured processes, and holding teams accountable
Empathetic community builder who nurtures inclusive spaces