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Director, Global Developer Communities

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Workato

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Location:
United States , San Francisco

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Category:
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Contract Type:
Not provided

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Salary:

190000.00 USD / Year
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Job Description:

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world.

Job Responsibility:

  • Build and run Workato’s global community programs: launch and scale hundreds of local developer user groups, a world-class MVP / Champions program, and university & student outreach initiatives
  • Hire and lead a community operations team
  • design and maintain the supporting portals, tooling, and analytics that power self-service growth
  • Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long-term engagement
  • Launch ambassador and champions programs
  • recognise and reward top contributors
  • Design and execute community strategy across Discord, GitHub, Reddit, X/Twitter, and in-person meetups
  • Moderate online forums, surface insights, and route feedback to Product & Engineering

Requirements:

  • Experience managing a team of 6+ community professionals
  • 5+ years building and nurturing developer communities at scale
  • 5+ years of hands-on programmatic marketing, including segmentation, automation, and lifecycle campaigns
  • Direct, end-to-end experience planning and executing in-person and virtual events
  • Strong written voice and conflict-resolution skills
  • Strong operational approach with metrics, structured processes, and holding teams accountable
  • Empathetic community builder who nurtures inclusive spaces

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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