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The Director, Global Contracts COE will lead the global contract center of excellence, driving the development and enhancement of contract management processes, and fostering strong relationships with stakeholders. This position will oversee the development and execution of efficient, consistent, and user-centric contract lifecycle management processes, while proactively identifying and resolving issues to enhance the delivery of contract services. This role will also focus on implementing best practices around COE scope, collaboration models and innovative use of technologies like CLM and AI to deliver a consistent and efficient contract management solutions.
Job Responsibility:
Drive continuous improvement of contract lifecycle management processes, ensuring efficiency, consistency and client satisfaction.
Lead efforts to optimize contract intake, review and storage activities, focusing on user experience and process adherence.
Develop and implement strategic initiatives including the use of AI and other advanced solutions to improve the efficiency and consistency of the Contract COE’s deliverables.
Foster strong relationships with stakeholders to ensure effective coordination and collaboration are built into standard processes.
Proactively identify and address process and technology issues, partnering with stakeholders to implement comprehensive solutions.
Stay updated with industry best practices and coordinate benchmarking to ensure alignment with standard methodologies in legal operations.
Oversee the development and consistent reporting of key performance indicators, giving transparency into volumes, team member workloads, efficiency, turnaround times and other key metrics.
Requirements:
Bachelor’s degree in Business Administration, or Law degree (A graduate law degree may substitute with 7 years of relevant commercial experience.)
Minimum 6 years of direct experience in contract management, including drafting, negotiation, and administration.
Proven experience with contract lifecycle management (CLM) systems and other technologies that support efficient contract service delivery.
Demonstrated success in driving process improvements in contract management.
Leadership experience managing and motivating global teams of contract administrators.
Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines. Detail-oriented.
Nice to have:
Master’s degree in Business Administration (MBA).
Minimum 10 years of direct experience in contract management, including drafting, negotiation, and administration.
Experience with AI adoption in contract processes.
Experience implementing CLM systems.
What we offer:
Relocation assistance is available for eligible candidates.
This position is eligible for a discretionary incentive award.
A comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked.
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