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About Nintex: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. We are committed to fostering a workplace that supports amazing people in doing their very best work every day. About the role: The Director of Commercial Desk owns the end-to-end commercial execution layer of the revenue engine, including deal structuring, pricing strategy, licensing governance, and transaction support. This role ensures deals are structured efficiently, aligned to company guardrails, and optimized for both revenue outcomes and customer value. This leader partners closely with Sales, Finance, Legal, and Product to balance speed and control, transforming the commercial desk from a reactive support function into a proactive, strategic lever for growth, margin protection, and forecast accuracy.
Job Responsibility
Establish a true commercial desk operating model
Drive consistent deal review standards
Improve deal velocity, win rates, and forecast accuracy
Define and enforce pricing guardrails, discount thresholds, and approval frameworks
Partner with Product and Finance on packaging, pricing strategy, and monetization models
Reduce margin leakage and improve pricing consistency globally
Standardize licensing practices
Eliminate ad hoc/free licensing behaviors through clear governance
Ensure all commercial terms are properly papered and aligned to RevRec requirements
Define intake, triage, and escalation paths for all commercial requests
Establish SLAs for deal turnaround, approvals, and escalation handling
Identify and remove friction in CPQ / SFDC workflows
Act as the central point of coordination between Sales, Finance, Legal, and RevOps
Ensure alignment on key policies
Drive consistent communication of commercial policies to the field
Identify deal desk friction points and systemic issues
Feed insights back into RevOps, Product, and GTM strategy
Partner with Systems to automate repeatable workflows over time
Requirements
Bachelor's degree in related field or equivalent combination of education and experience
8-12 years of experience in Revenue Operations, Deal Desk, Pricing, or Commercial Operations
5-8 years of experience in a people leadership role
Experience in SaaS / subscription-based business models
Strong understanding of CPQ systems, deal structuring, and revenue recognition principles
Proven experience managing cross-functional stakeholders in a global organization
What we offer
Global Gratitude and Recharge Days
Flexible, paid time off policy
Employee wellness programs and counseling resources
Meaningful peer recognition and awards
Paid parental leave
Invention/patenting assistance
Community impact, paid volunteer time, and opportunities
Intercultural learning and celebration
Multiple tools through which to learn and grow, and an incredible global community