Director, Global Business Services – Operations Job at NTT DATA (Bandar Utama)

Datacenter Security Business Operations Director

Datacenter Physical Security (DCPS) is an organization within the Cloud Operatio...

Location

United States , Redmond

Salary:

130900.00 - 277200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience
6+ years management (e.g., people, project, process, vendor, change) experience
Ability to meet Microsoft, customer and/or government security screening requirements
This position requires verification of US Citizenship to meet federal government security requirements
Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management , process management, or process improvement OR equivalent experience
8+ years people management experience
Experience managing procurement orders, budget cycles, and resourcing strategies in a complex organization
Experience leading large, cross-functional programs across multiple teams and stakeholders
Experience supporting global business operations and large vendor ecosystems
Experience driving operational rigor, financial discipline, and scalable business processes

Job Responsibility

Own and mature the global Datacenter Physical Security business operations function, establishing scalable operating models, governance, and accountability across regions and programs
Lead end-to-end security OPEX financial management including annual planning, quarterly forecasting, variance analysis, and executive-level financial reporting
Drive processing, tracking, and reconciliation of large volumes of security procurement requests, supplemental purchase orders, and vendor spend to ensure accuracy, timeliness, and financial integrity
Partner with finance, procurement, and staffing strategy teams to align funding models, vendor budgets, and resourcing plans with approved security priorities
Oversee global supplier financial governance, including invoice validation, spend controls, contract alignment, and issue resolution across large, complex vendor accounts
Establish and maintain supplier performance scorecards, risk indicators, and service metrics to support operational continuity, cost optimization, and leadership decision making
Lead scalable workforce planning for vendor-based resources, variable labor, and programmatic capacity needs, ensuring efficient allocation and utilization
Support fixed headcount planning and resource optimization in partnership with security leadership and central workforce planning teams
Own the Datacenter Physical Security rhythm of business, including planning cycles, budget reviews, operational reviews, OKRs, KPIs, and executive readouts
Build and sustain business analytics, dashboards, and reporting systems that replace manual processes and provide consistent, actionable insights

Fulltime

Director, Global People Services And Enablement

Join us in our mission to transform the way people shop and eat, where impact, i...

Location

United Kingdom , London

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

Significant experience leading People Services or HR operations at a high-growth, global technology company, with a proven track record of managing large-scale HR service delivery transformations across multiple geographies or brands.
A technology-forward operator: you have owned or co-owned an HR technology roadmap, can translate business problems into product requirements, and have hands-on experience driving AI and automation into People Services workflows — with a clear point of view on how to use technology to scale a service function without scaling headcount proportionally.
Deep understanding of People Services enablement, specifically how process design, knowledge management, and change infrastructure connect a technology roadmap to frontline service delivery execution.
Proven ability to lead through ambiguity and transformation, with the strategic capability to consolidate differing operating models, tools, and team cultures while maintaining high service quality.
Strong cross-functional stakeholder leadership, with a history of building effective partnerships and creating alignment across a complex, matrixed, multinational organisation.

Job Responsibility

Lead the unification and transformation of People Services across the DoorDash brand ecosystem — building a single, AI-enabled global service platform that scales how the entire People organisation operates, and defining what employee-centred HR service delivery looks like across 30,000+ employees in 40+ countries.
Drive the multi-year transformation vision by establishing a unified operating model, service catalogue, and delivery framework across the DoorDash brand ecosystem to replace legacy approaches with one scalable platform.
Own the People Services technology roadmap and business requirements, partnering with Business Technology and Product teams to drive automation, service quality, and scale across internal and vendor solutions.
Lead the enablement function as the connective tissue between technology, COEs, and People Business Partners, ensuring process design, knowledge management, and change infrastructure scale ahead of the service desk.
Unify the global HR service platform into a single, intelligent front door for all people support, integrating tooling, SLAs, and AI-powered triaging into a consistent, employee-centred experience.
Build and develop a high-performing team spanning People Services and enablement across three brands, establishing shared execution standards and a culture of continuous improvement.
Establish global process standards and governance, eliminating reliance on regional interpretation by building the documented infrastructure (SOPs) required for accuracy, compliance, and data integrity.
Define and track operational metrics that showcase service quality, automation impact, and transformation progress, providing clear visibility to People leadership and cross-functional partners.

What we offer

Competitive and comprehensive compensation and benefits package
Equity share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments

Fulltime

Associate Director, Global HR Operations & Technology

To be successful in this role, you will help leaders look around corners with da...

Location

United States , Alpharetta

Salary:

Not provided

Avanos

Expiration Date

Until further notice

Requirements

BA/BS degree with an emphasis in human resources, business, information technology, or related field required
5+ years experience in a similar HRIS role including implementation of new technology
3+ years leading direct reports and managing cross-functional teams
Demonstrated effective management and leadership skills
Ability to effectively interface with all levels of management and employees
A creative approach to problem solving, with a humble, team-oriented and solutions-focused attitude
Strong verbal and written communication skills including the ability to convey complex ideas in a simple manner and to tailor key messages and presentation style to multiple audiences
Goal-oriented with the demonstrated ability to prioritize on a consistent basis in an ever-changing environment and execute from ideation to conclusion

Job Responsibility

Build, own and manage the overall HR operations and HR technology operating model including HRIS, HR Compliance, data analytics, reporting and execution
Sets strategy for HR technology, including the systems, integrations, and data integrity for HCM, Recruiting, Onboarding, Compensation, Benefits, Learning Management, Performance Management, Talent Management and Reporting
Collaborates with HR leadership across all Centers of Excellences and all company departments to develop systems and process roadmaps to support all stakeholders
Optimizes all HRIS systems to meet workforce growth requirements, creating opportunities for automation and the reduction of manual processes
Works collaboratively with IT counterparts on understanding security roles, integrations, and other shared systems
Communicates effectively and builds strong relationships with a diverse group of stakeholders at multiple levels from end users to executives
Monitors technology trends in HRIS to anticipate and prepare for future or emerging HR technology solutions with consideration for business and user needs
Develops and administers service level agreements, control standards, and issue escalation matrix to ensure policy and process compliance
Ensures data governance is established and leveraged consistently throughout HR and in the broader organization as it relates to people data
Develops and implements shared services and payroll processes, policies and procedures to ensure proper internal controls, efficiency and a great employee experience

What we offer

comprehensive and competitive range of benefits
Total Rewards package
pay
health care benefits
retirement plans
work/life benefits
generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
benefits on day 1
free onsite gym
onsite cafeteria

Fulltime

Global Business Practices Director

About Blue Yonder: Blue Yonder is a leading provider of digital supply chain sol...

Location

United Kingdom , London

Salary:

Not provided

Blue Yonder

Expiration Date

Until further notice

Requirements

Highly self-motivated independent worker and thinker
Pro-active action and approach, where possible
10 plus years’ experience working in a Contracts/Commercial Desk or Sales Operations role preferably in Enterprise Software, SaaS, or Technology
Ability to effectively manage and communicate change
Excellent relationship building skills
Asserts own ideas and persuades others
Works with others to deliver results
Clearly conveys thoughts, both written and verbally
Skilled at figuring out and managing the processes and timelines necessary to get work accomplished
Can effectively cope with change

Job Responsibility

Handle non-standard business approvals specific to Blue Yonder’s field sales and professional services
Help to maintain the Blue Yonder Approval Matrix
Review Partner or Customer Master Agreements
Document commercial policies, create new policies as needed, and train members of the field
Assist in developing and maintaining a ‘Sales Guide’
Create and maintain a ‘language library’ of preferred language options
Be a trusted advisor to Global Sales and attend Sales Forecast calls
Monitor and track any patterns of concern
Create new project ideas to help transform Blue Yonder’s business
Be an internal leader and help Lead collaborative and cross-functional projects

Fulltime

IT Business Operations Systems Director

The Business Operations Systems Director is a senior leader responsible for driv...

Location

United Kingdom; India , Glasgow; Bangalore

Salary:

Not provided

Celeros Flow Technology

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information technology, Engineering, or Business Administration (Master’s preferred)
15+ years of experience in ERP and manufacturing systems leadership roles
Extensive hands-on experience with SAP ECC 6.0 implementations and optimizations in ETO manufacturing
Track record of managing multi-site ERP deployments and manufacturing system integrations
Proven ability to lead cross-functional teams and influence senior stakeholders
Expertise in managing complex ERP projects with multiple workstreams
Deep experience across all relevant SAP ECC 6.0 modules for industrial/heavy manufacturing and ETO environments
Strong understanding of manufacturing processes, supply chain, and finance integration
Understanding of Trade and Export Compliance best practices and its implementation in ERP environments
Understanding of ERP ancillary systems such as invoice processing, trade compliance and tax management

Job Responsibility

Define and execute the ERP and manufacturing systems roadmap aligned with corporate objectives
Partner with Operations, Engineering, Supply Chain, and Finance to standardize processes and optimize system usage
Influence technology investments and digital transformation initiatives to support ETO manufacturing
Lead any integration or separations for the areas in scope to support M&A as needed
Oversee the day-to-day operational aspects of internal customer relationships with the Chief Operating Officer, the Chief Legal Counsel and the Chief Financial Officer
Establish and maintain effective system of communication between IT and each business function
Ensure the business is aware of Enterprise IT initiatives which are aligned with the global business strategy
Oversee implementation, upgrades, and optimization of SAP ECC 6.0 across all applicable modules
Ensure seamless integration between ERP and related systems
Oversee a team of 10 SAP professionals

Director of Global Workplace Services - Technology Strategy

The Technology Strategy Director is a senior leader within GWS Central Operation...

Location

United States , Menlo Park

Salary:

219000.00 - 282000.00 USD / Year

Global Trade Operations Associate Director

Owens Corning is looking for a trade professional to join our team as our Global...

Location

United States , Toledo

Salary:

125000.00 - 175000.00 USD / Year

Owens Corning

Expiration Date

Until further notice

Requirements

Undergraduate degree, advanced degree (i.e. MBA) or other significant industry experience such as U.S. Customs Broker License required
At least 10 years relevant experience in logistics, trade compliance or a related field
Experience working in a multinational company with cross-functional collaboration that relies heavily on relationship building to succeed.
Strong analytical skills with the ability to interpret complex trade data and identify actionable insights.
Deep knowledge of U.S. Canada and Mexico trade regulations, with experience navigating import/export controls and compliance frameworks.
Technologically proficient
comfortable working with trade systems, analytics platforms, and automation tools.
Proven ability to lead through influence and build strong cross-functional partnerships across global teams.
Thoughtful communicator with excellent stakeholder engagement skills, capable of inspiring collaboration and alignment.
Demonstrated success in developing high-performing teams and fostering a culture of innovation, curiosity, and continuous learning.

Job Responsibility

Own and execute the operational trade strategy for North America, including import/export controls, broker management, and service provider oversight.
Lead the development and implementation of effective controls for high-impact processes, ensuring alignment with internal control frameworks.
Coordinate global and regional trade compliance risk assessments and implement mitigation plans in collaboration with the Director of Global Trade and Trade Data & Risk Management teams.
Manage export licensing, jurisdictional determinations, and technology control plans.
Oversee the Global Sanctions program, including service provider compliance and escalation procedures.
Manage and escalate issues related to global sanctions, restricted party screening, and anti-boycott regulations.
Lead escalation protocols for significant compliance violations or government inquiries
Build strategic partnerships across key functions including Sourcing, Planning, Sales, Customer Service, Warehouse, Manufacturing, Engineering, Finance, Tax, Accounting, Sustainability, EH&S, and Legal.
Develop strong relationships with customs brokers, freight forwarders, and trade advisory partners
co-lead quarterly performance reviews and implement broker scorecards and KPIs.

What we offer

insurance (medical/dental/vision/life/disability/supplemental offerings)
401k (company contribution regardless of employee participation – plus match)
liberal paid time off (vacation, personal floating and standard holidays)
Employee Assistance Services
Stock Purchase Program

Fulltime

New

Production Management - Business Control Centre Global Lead - Director

Are you looking for a career move that will put you at the heart of a global fin...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant industry experience within Technology and Financial Services, with proven leadership managing and influencing global teams, direct, matrix and stakeholders
Strong track record in crisis management and leading responses to disruptive events
Demonstrable success driving results and continuous improvement in production
Experienced with organizational transformation
Exceptional stakeholder and relationship management capabilities
Experience with financial planning and cost discipline
Exceptional staff engagement and talent development skills
Ability to navigate and lead within large, complex organizations
Past experience in Production Support, Incident Management and/or Payments processing area desirable but not essential

Job Responsibility

Define and drive the strategy for Services BCC, ensuring alignment with Citi goals
Deliver outcomes that promote rapid recovery, reduce client impact duration, and foster continuous improvement based on stakeholder and client feedback
Leverage enterprise tooling, drive adoption of Gen AI capabilities to support modern working practices with least human intervention
Maintain strong relationships with senior product, operations, and technology stakeholders, garner support for strategy, set targets and share performance insights
Actively lead and manage stakeholders during more significant disruptive events
Ensure adherence to Citi Enterprise policies and protocols, incl. Major Incident Management and ITIL practices
Build, maintain strong awareness of global regulatory obligations related to disruptive events, including reporting requirements and stakeholder communication
Strengthen CBS (Critical Business Services) awareness, obligations, response, and reporting requirements, influencing outcomes to tackle improvement areas
Ongoing improvement in Services command and control, escalation, and communication, including cyber event coordination
Improve readiness and response to enterprise/catastrophic events through tabletop/chaos training exercises and automation

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

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Director, Global Business Services – Operations

Job Description

Job Responsibility

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