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As Director, Global Benefits, you will lead the strategic design and operational management of Coursera's global employee benefits programs in close partnership with the VP, Total Rewards. This role offers the opportunity to shape benefits strategy across multiple countries, drive program innovations that enhance the employee experience, and build scalable processes that support our growing global workforce. Your work will directly impact employee satisfaction, retention, and our ability to attract top talent in competitive markets.
Job Responsibility:
Partner with the VP, Total Rewards and key stakeholders to develop and execute global benefits strategy that aligns with business objectives and supports diverse employee needs across all regions
Lead the design, implementation, and management of comprehensive benefits programs including health insurance, retirement plans, wellness initiatives, and leave policies
Support and lead execution of benefits integration efforts, including evaluating legacy programs and partnering to design a unified global benefits strategy
Ensure alignment of all benefits strategies and programs with the broader Total Rewards philosophy
Manage relationships with global benefits vendors, brokers, and service providers
Lead implementation of benefits-related technology initiatives and system integrations
Lead cross-functional projects in support of Total Rewards and broader People priorities
Serve as the primary benefits subject matter expert and operational leader
Partner with Legal to ensure compliance with local regulations and tax requirements
Collaborate with the VP, Total Rewards and Finance, Legal, People Operations, and other teams to manage benefits costs
Requirements:
12+ years of experience in benefits administration and management, with demonstrated expertise concerning U.S. self-funded programs and global benefits programs
5+ years people leadership experience
Proven track record of benefits strategy development and implementation in fast-growing technology companies or similar dynamic environments
Experience integrating benefits programs, vendors and policies
Strong vendor management experience including RFP processes, evaluation of vendor proposals, contract negotiation, performance management, and relationship building with benefits carriers and service providers
Experience with benefits administration platforms and HRIS systems, with the ability to drive technology solutions and process improvements
Deep knowledge of benefits compliance requirements in the U.S. and significant experience in other jurisdictions, including healthcare regulations, retirement plan administration, and employment law
Demonstrated project management skills with experience leading cross-functional initiatives and managing complex implementations
Strong analytical and problem-solving abilities with experience using data to drive benefits decisions and optimize program effectiveness
Excellent communication and stakeholder management skills with the ability to influence and collaborate effectively across all organizational levels