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AKQA Logo AKQA · IT - Software Development

Director, Generative AI Experience Engineering

United Kingdom, London · Job Posted June 16, 2026
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Job Description

We are looking for a Director, Generative AI Experience Engineering to help define and deliver the next generation of AI-native customer experiences across commerce, content and customer interfaces for some of the world’s most ambitious brands. This role sits at the intersection of AI systems engineering, generative experience design and modern frontend architecture leadership.

Job Responsibility

  • Lead the design and architecture of AI-native experience platforms
  • Remain hands-on with engineering teams
  • Manage and mentor a team of developers
  • Build and shape AI-native customer experiences
  • Work across modern LLM ecosystems
  • Design systems that support conversational rendering
  • Actively experiment with AI tooling
  • Work directly with senior client stakeholders
  • Lead discovery sessions, workshops and architecture discussions
  • Act as the engineering authority within client engagements
  • Lead rapid proof-of-concepts, innovation initiatives and production acceleration
  • Drive AI-augmented engineering methodologies

Requirements

  • Strong experience across modern frontend engineering and AI-native architecture
  • Advanced React and Next.js architecture
  • Server Components, streaming UX and edge rendering
  • Component systems and frontend orchestration
  • Experience across modern AI ecosystems including OpenAI, Gemini, Claude and OSS models
  • RAG pipelines, vector databases, embeddings and chunking
  • Tool calling, agentic systems, orchestration and memory frameworks
  • Prompt engineering, prompt management and context engineering
  • AI observability, evaluations, governance and guardrails
  • AI-assisted development tooling including Claude Code, Cursor and Codex
  • Prompt-driven engineering and AI pair-programming workflows
  • Vercel & GCP preferred
  • Serverless and edge infrastructure
  • AI workload deployment and optimisation
  • CI/CD pipelines and Infrastructure as Code
  • REST and GraphQL APIs
  • Microservices and MACH architectures
  • CMS, DXPs and MarTech ecosystems
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