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Director, Fraud Risk

United States, San Francisco 180000.00 - 280000.00 USD / Year · Job Posted February 21, 2026
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Job Description

As Director, Fraud Risk, you will shape and lead Airwallex’s fraud risk management strategy across all regions. This is a 2LOD role that will work closely with the 1LOD. You’ll ensure our incident reporting, account-related controls, and fraud prevention measures are globally harmonized, while adapting to local regulatory requirements. Your role spans collaborating with regulators and law enforcement, steering major policy initiatives (including IDV and KYC), reviewing the 1st Line’s operational controls, and driving continuous improvement and proactive strategies through cross-functional collaboration. This is a visible leadership role that will directly impact the protection and growth of our business and customers.

Job Responsibility

  • Standardize and maintain the fraud incident reporting process across all regions, ensuring accurate tracking and documentation of fraud cases
  • Collaborate with regulators and law enforcement agencies where required, ensuring compliance with global regulations and timely reporting of fraud incidents
  • Develop, implement, and maintain account-related fraud policies, including but not limited to Identity Verification (IDV) and Know Your Customer (KYC) procedures
  • Continuously evaluate and enhance fraud prevention measures, ensuring that policies align with industry best practices and regulatory requirements
  • Oversee the risk controls, procedures, and processes implemented by the 1st Line of Defence for account-related fraud
  • Ensure that all fraud risk controls comply with global regulatory requirements
  • Provide insights and recommendations to improve the effectiveness and efficiency of fraud prevention processes
  • Work closely with internal teams to assess and address new fraud risks, and implement proactive strategies to mitigate these risks
  • Engage with senior leadership to present fraud risk trends and strategies, identifying and recommending actionable enhancements for risk mitigation and process improvement

Requirements

  • 10+ years of fraud risk management experience within the financial sector
  • Proven experience in fraud risk management, particularly in fintech, banking, or payment industries
  • Deep understanding of global (especially APAC) regulatory environments and requirements
  • Strong experience in developing fraud policies, procedures, and risk controls to mitigate account-related fraud
  • Experience collaborating with law enforcement agencies and regulators on fraud-related matters
  • Demonstrated ability to analyze emerging fraud threats and provide actionable recommendations to internal teams
  • Excellent communication skills with the ability to effectively report and collaborate with cross-functional teams and senior leadership
  • Strong attention to detail, analytical thinking, and problem-solving skills
  • Ability to work in a fast-paced, dynamic global environment by managing competing priorities under demanding deadlines

Nice to have

  • Advanced degree in business, finance, law, or a related field
  • Certification in fraud prevention (e.g., CFE, CAMS)
  • Experience working in high-risk geographies and familiarity with regional fraud risks and trends
  • Hands-on experience building and evolving fraud risk programs at scale in a fintech or high-growth environment
  • Experience with advanced data analytics or machine learning to proactively identify and address fraud risk

What we offer

  • Medical, dental, and vision insurance
  • 401(k) plan
  • Short-term and long-term disability
  • Basic life insurance
  • Well-being benefits
  • 20 paid days of vacation
  • 12 paid days of company holidays
  • Offers Equity
  • Offers Bonus

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