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NTT DATA Logo NTT DATA · Finance

Director, Fraud and Risk Management

Canada, Toronto 125000.00 - 135000.00 CAD / Year · Job Posted January 24, 2026

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Job Description

The Director of Fraud and Risk Management will lead the Fraud and Risk Management Centre of Excellence, focusing on strategic influence and cross-functional collaboration. This role requires a deep understanding of compliance, AML, and fraud prevention practices, along with strong stakeholder engagement skills. The position offers a competitive salary and opportunities for professional growth.

Job Responsibility

  • Develop and execute the strategic roadmap for the Fraud and Risk COE, aligning with enterprise goals and evolving industry standards
  • Networks and develops a close working relationship both within the client relationship and internally throughout the organization
  • Provide expert guidance to operational teams on fraud and risk performance metrics, root cause analysis, and targeted improvement actions
  • Acts as a mentor and coach responsible for performance management including motivating, training, developing, and evaluating direct Management reports
  • Responsible to ensure that direct reports employ effective performance management strategies for supervisors and employees
  • Partner with internal and external clients to identify and mitigate fraud vectors through innovative use of technology, process redesign, and training programs
  • Stay in-tune with regulatory developments, compliance requirements, and emerging threats in the Financial Services and Retail sectors, including AML, fraud typologies, and risk frameworks
  • Proactively communicate regulatory changes, performance opportunities, and technology advancements to clients and operational leaders, enabling timely and effective responses
  • Establish and maintain enterprise-wide fraud and risk management standards, frameworks, and policies in collaboration with compliance and legal teams
  • Accountable for meeting contractual service standards and formulating and implementing efficiency initiatives aimed at lowering cost of sales and improving service standards

Requirements

  • 5+ years of Fraud & Risk Management (Supporting Canadian Clients/Institutions)
  • Post-Secondary education in related field or a combination of work experience and education
  • Deep understanding of compliance, AML, and fraud prevention practices in Financial Services and/or Retail
  • Strong strategic thinking, communication, and stakeholder engagement skills
  • Experience with client management, proven ability to maintain client relationships, plans, goals, and their objectives
  • Demonstrated ability to influence without direct authority and drive cross-functional initiatives
  • Demonstrated ability to effectively manage multiple priorities and demands from clients and meet challenging timeline commitments
  • Experience with fraud detection technologies, data analytics, and regulatory frameworks
  • Ability to communicate effectively with internal and external partners
  • Travel between operational sites and to client locations is required (estimated 1-5% travel time)

What we offer

  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available
  • Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries
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