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Director-FPA Operations

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Mount Sinai Health System

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Location:
United States , New York

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

140000.00 - 230000.00 USD / Year
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Job Description:

Responsible for direction, oversite and operational activities of the Ambulatory practices and programs under the Icahn School of Medicine.

Job Responsibility:

  • Provides administrative direction and coordination in the formulation, interpretation and administration of current and long range Ambulatory policies, procedures and programs
  • Under the direction of the Senior Director of Ambulatory and the AVP of Ambulatory Operations and in coordination with the Ambulatory Operations Directors, leads, directs and oversees the daily operation of Ambulatory practices, including reviewing workflows, reviewing staffing and ensuring staffing competencies are appropriate
  • Creates, implements and monitors consistent KPI’s tracking, reporting and disseminating information while providing guidance on and identifying areas for improvement
  • Manages work assignments, identifies, and supports resolution to issues working to resolve ongoing issues
  • Establishes goals and objectives for the Ambulatory practices that are consistent with Mount Sinai Health System or School of Medicines policies and federal, state and local regulations
  • Defines and documents procedures, identifies process and workflow changes for continuous improvement and implements best practices for greater efficiency
  • Collaborates with department and practice leadership and/ or Chairman/Vice Chair/Operations Directors to develop short term and long range plans
  • Will support Sr. Director for Ambulatory to define, create and implement a Practice Manager and Administrative Director on-boarding and mentorship program for the Ambulatory practices maintaining and updating as needed
  • Provides oversight and guidance to Ambulatory staff including practice managers, administrative assistants, front desk, scheduling staff, and other non-clinical employees to ensure compliance with established practices, to implement new policies and to keep employees aware of changes and current standards
  • Drive operational improvements through Epic optimization efforts, including upgrade readiness, workflow redesign, and implementation of new functionality to support ambulatory practice performance and patient care delivery
  • Assures compliance with regulatory, insurance and ethical standards regarding safety of patients, employees and property
  • May be responsible for developing annual training schedules, and creating multi-disciplinary training curriculum throughout the Medical Center, if applicable, and is also responsible for maintaining records pertaining to those training sessions
  • May be responsible for creating, reviewing and/or updating policies and procedures pertaining to department specific goals and objectives including downtime procedures and emergency management protocols
  • May support practices and program in planning and reviewing budget needs by analyzing short and long-term program plans
  • Assures EMR and financial systems are in place to properly run the departments
  • May implement quality assurance programs and oversees monitoring activities to meet standards and regulations of accrediting agencies such as Joint Commission on the Accreditation of Healthcare Organizations (JCAHO), and New York State and City Department of Health
  • Collaborate with department leadership and teams to establish KPI goals, monitor performance metrics, and support accountability and continuous improvement initiatives
  • May chair or participate on assigned committees
  • Performs other related duties

Requirements:

  • Bachelors Degree required, Masters degree preferred
  • 5-7 years minimum of experience in health care operations or administration
  • managing resources and leading successful teams

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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