Director for APAC and EMEA Head of Middle Office and Fund Accounting Shared Services

• Provide functional leadership for global Transaction Control, Corporate Action, and Product Reference Data teams
• Deliver day-to-day leadership across APAC and EMEA regions, ensuring timely and accurate data provision to Middle Office and Fund Accounting teams for IBOR and ABOR NAV generation
• Serve as a primary escalation point for the operations team, ensuring transparent and consistent communication across all operational groups
• Monitor service level standards and provide senior management with comprehensive compliance reporting
• Maintain an environment where processes and controls are rigorously monitored, and potential risks are escalated promptly
• Drive productivity and scale across teams, developing and leading strategic plans, and securing necessary budgetary and resourcing support
• Collaborate with implementation teams to ensure smooth client onboarding and seamless integration into fully automated, scalable operating models
• Partner with Product, Technology, and Change teams to define and execute the roadmap for platform investment initiatives
• Coordinate, execute, and report on initiatives designed to understand cost drivers and evaluate client profitability
• Engage with Operations partners in Enterprise Reference Data teams to develop an end-to-end global target state operating model that maximizes efficiency, ensures resilience, and aligns with downstream NAV producing teams
• Implement proactive risk management and foster cooperation with key stakeholders to mitigate operational and project risks, ensuring adherence to all Citi policies
• Ensure strict compliance with all applicable laws, regulations, and Citi policies

• 10+ years of progressive experience in a senior Middle Office or Investment Operations role
• 10+ years of people management experience, including leading manager-of-manager teams or similarly sized large teams
• Proven stakeholder management skills with a demonstrated ability to build and nurture long-term relationships
• Deep knowledge of pre-NAV functions and the essential inputs for publishing IBOR and ABOR records for complex assets
• Demonstrated track record of implementing process standardization and efficiency initiatives
• Possess a continuous improvement and transformation mindset, utilizing data-driven insights to identify opportunities and develop innovative solutions
• Extensive experience working on complex projects, leveraging agile methodologies and rapid development to deliver quick-to-market, client-focused solutions that achieve quantifiable commercial and operational objectives
• Excellent communication skills (oral & written) and demonstrated executive presence
• Proven experience in direct, senior-level client and vendor engagement
• Bachelor's/University degree required
• Master's degree preferred

Master's degree preferred

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee's pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave
• statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company's Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees