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The Director for Academic Resources & Outreach will oversee the Peer Mentoring initiative and lead outreach efforts for the Center for Undergraduate Education.
Job Responsibility:
Oversee the Peer mentoring/support program, including goal setting, program evaluation, and the recruitment, training, supervision, and evaluation of the Peer Academic Success Mentors
Provide coordination for tutoring services, referrals, and training
Oversee Academic Affairs’ and Center for Undergraduate Education’s signature student-success programs/events
Provide coordination for and serve as a representative at large-scale university events
Serve as the CUE liaison to select campus partners
Requirements:
Master’s Degree in education, training, higher education administration, or related field
Considerable knowledge of college-level peer tutoring and mentoring, student development theories and practices, and program assessment and evaluation strategies
Working knowledge of information and communication technology systems used as tools to support advising, mentoring, coaching, tutoring, or other academic success services
Working knowledge of the Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
Effective written, interpersonal, and oral communication skills
Demonstrated ability to recruit, hire, train, supervise, and evaluate student employees
Demonstrated ability to prioritize in a multi-task environment and exercise independent judgment
Ability to assess needs, gather/analyze data, and adjust communication strategies
Ability to be proactive and generate new ideas and strategies
Ability to prioritize complex and at times competing goals
Must be able to establish and maintain effective working relationships with students, faculty, and staff
Considerable customer service experience in an educational or business environment