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Fidelity Investments Logo Fidelity Investments · Real Estate

Director, Facilities & Operations

United States, Merrimack, NH · Job Posted April 21, 2026
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Job Description

Fidelity Real Estate is seeking a Director, Facilities & Operations to join our global Facilities & Operations team. In partnership with our outsourced facility management alliance partner, the Director will be based at our Merrimack, New Hampshire campus and oversee all operational aspects of our Merrimack campus comprising of c.1.12 million square feet in total and other locations as may be assigned. This leader will drive asset value through critical thinking, effective expense management and infrastructure planning, as well as focusing on associate needs. The role reports to the VP, Facilities & Operations.

Job Responsibility

  • Oversee all operational aspects of our Merrimack campus and other locations as may be assigned
  • Drive asset value through critical thinking, effective expense management and infrastructure planning
  • Focus on associate needs
  • Collaborate with many groups inside and outside of Fidelity Real Estate
  • Ensure a safe and productive workspace experience for all Fidelity associates
  • Maintain best-in-class real estate that reflects the Fidelity brand

Requirements

  • Bachelor’s degree in business, facilities management, architecture, engineering or other related area is preferred
  • Graduate degree in a related field is desirable
  • 10+ years of real estate management experience with increasing responsibility is preferred
  • Strength in project management, property, asset and facilities management, real estate finance/accounting and leasing
  • Ability to work through ambiguity to drive solutions
  • Excel at oral communication and listening skills
  • Customer service-focused and easily forge strong relationships
  • Quick-thinking and remain calm during stressful or emergent situations
  • 24x7 on-call coverage
  • 100% of time on-site
  • Occasional travel
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