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The Director, External Operations is a pivotal leadership role within Packaging, Labelling, Distribution, and Comparators (PLDC), responsible for shaping and managing the external network that delivers packaging and labelling for GSK’s clinical portfolio. Acting as a strategic bridge between suppliers and internal stakeholders, this role ensures supplier performance, relationship management, and operational excellence to meet current and future business needs. The Director provides strategic direction for the external packaging and labelling network to deliver high-quality clinical trial supplies across all phases.
Job Responsibility:
Lead and develop a high-performing team accountable for implementing Third Party Network strategies
Retain ultimate responsibility for operational decisions
Achieve key performance indicators focused on CMO capacity utilization, on-time delivery, productivity, and supply chain efficiency
Establish strategy of utilization and delivery outsource portfolio needs at each CMO
Implement and manage governance structures for internal and external providers
Drive business improvement initiatives across all relevant functional areas
Influence and collaborate across a matrixed organisation
Develop strategy and feasibility of integrating acquired assets into the supply chain
Requirements:
Bachelor of Science in Chemistry, Pharmacy, Engineering, Math or Business discipline
10+ years in pharmaceutical industry with experience in Clinical Supply Chain or 3rd party management
Master of Science / Advanced Degree in Science or Business (Preferred)