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The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues.
Job Responsibility
Achieve the revenue and profitability goals of an assigned location(s)
Ensure the team delivers World-Class service
Cultivate and maintain relationships with key venue personnel
Promote high performance, accountability and continuous improvement
Foster a collaborative environment that values learning and a commitment to quality
Manage venue revenues between $900k - $3.75M
Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability
Achieve Encore’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs
Understand and utilize operational and financial reports
Utilize the Company billing system to coordinate invoicing activities
Complete the sales forecast at home location
Participate in business review presentations as needed
Review and manage location P & L
Confirms venue partners process all payments to Encore in a timely basis
Perform daily floor operations including scheduling and equipment setups, operation, and strikes
Ensure that all equipment and services are delivered on time
Anticipate equipment challenges and changes
Use inventory control procedures to maintain proper inventory levels
Efficiently share labor and equipment within the local market
Attend all operational venue meetings
Work with Regional Sales Director to create effective sales strategies
Prepare and deliver compelling presentations
Effectively prepare and present quotes and proposals
Attend site visits, pre-conference planning meetings
Collaborate with vendors and other departments/divisions
Understand event cost structure
Attend customer meetings
Ensure all customer information is up to date in CRM
Maintain knowledge of new product/service offerings
Create and present information and reports
Deliver World-Class Service
Position will have oversight to personnel to assist with event execution
Exceed the expectations and needs of internal and external customers
Meet with guests on site
Monitor small to medium size events
Enforce the guidelines in the Employee Guide
Understand and oversees the technical aspects of the job
Effectively utilizes applicable company computer systems
Act as on-site technical expert as needed
Assist on the floor with operations as needed
Value People by promoting a culture of high performance, accountability and continuous improvement