Director - Event Services Job at Marriott Bonvoy (Chicago)

Assistant Director, Event Services

Reporting to the Director of Business & Operations, the Assistant Director of Ev...

Location

United States , Denver

Salary:

70000.00 - 80000.00 USD / Year

The University Of Denver

Expiration Date

Until further notice

Requirements

Bachelors degree or equivalent in Arts Administration or in related field, OR equivalent experience.
3-5 years coordinating and implementing large-scale public assembly events.
Two years of experience supervising professional staff

Job Responsibility

Managing all rental events and coordinating the use of the Newman Center space
Overseeing the rental client experience from inquiry to event financial reconciliation
Assisting with the management of daily operations
Supervising event employees
Coordinating with other Newman Center staff areas
Providing input on the development and implementation of policies
Creating the annual external and internal event budgets and monthly forecasting
Managing the largest revenue generating department at the Newman Center
Actively pursuing new business opportunities for the Newman Center
Identifying and pursuing relationships with new clients

What we offer

medical
dental
retirement
paid time off
tuition benefit
ECO pass

Fulltime

Director, Event Sales & Services

Are you a dynamic, service‑driven leader with a passion for orchestrating unforg...

Location

United States , Sonoma

Salary:

120000.00 - 130000.00 USD / Year

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous experience in a senior event services leadership role in a luxury hotel required
Demonstrated track record of successfully planning and executing events with meticulous attention to detail
Ability to prioritize guest needs, maintaining composure and professionalism in all interactions, while ensuring exceptional service delivery
Strong interpersonal and communication skills to liaise with clients, vendors, sponsors, and internal stakeholders
Proficiency in Sales & Catering software, Property Manager Systems (preferably Opera Cloud), and Windows-based applications
Extensive experience in Food & Beverage operations, with a broad understanding of culinary and service aspects
A degree in Hotel/Restaurant Management or a related discipline is considered an asset

Job Responsibility

Lead, mentor, and manage the Event Sales and Services teams, including recruitment, onboarding, performance management, and professional development
Build a motivated, cohesive, and service‑focused team through coaching and ongoing training
Develop and implement strategies to achieve or exceed catering revenue goals through effective forecasting, budgeting, and yield management
Maximize profitability through strategic evaluation of business opportunities, optimal function space utilization, and careful management of catering mix and room rental revenue
Collaborate with the Director of Sales & Marketing on annual business planning, budgeting, performance metrics, and targeted marketing initiatives
Identify market trends, competitive insights, and client feedback to adjust sales approaches and maintain a strong competitive position
Build and maintain strong client relationships from inquiry through post‑event follow‑up, ensuring personalized luxury service and encouraging repeat and referral business
Conduct site inspections, client meetings, and sales presentations as needed
Ensure the timely creation and accurate distribution of event orders, conference agendas, contracts, and detailed event resumes
Ensure function rooms and event spaces are maintained to luxury standards and prepared for all meetings and events

What we offer

Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide
Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment
401(k) plan with a 100% match on the first 4% of employee contributions
Learning programs to promote growth and development unlocking your full potential
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities

Fulltime

Director, Event Sales & Services

Director, Event Sales & Services - Fairmont Sonoma Mission Inn & Spa (Hotel) Ar...

Location

United States , Sonoma

Salary:

120000.00 - 130000.00 USD / Year

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

Previous experience in a senior event services leadership role in a luxury hotel required
Demonstrated track record of successfully planning and executing events with meticulous attention to detail
Ability to prioritize guest needs, maintaining composure and professionalism in all interactions, while ensuring exceptional service delivery
Strong interpersonal and communication skills to liaise with clients, vendors, sponsors, and internal stakeholders
Proficiency in Sales & Catering software, Property Manager Systems (preferably Opera Cloud), and Windows-based applications
Extensive experience in Food & Beverage operations, with a broad understanding of culinary and service aspects
A degree in Hotel/Restaurant Management or a related discipline is considered an asset

Job Responsibility

Lead, mentor, and manage the Event Sales and Services teams, including recruitment, onboarding, performance management, and professional development
Build a motivated, cohesive, and service‑focused team through coaching and ongoing training
Develop and implement strategies to achieve or exceed catering revenue goals through effective forecasting, budgeting, and yield management
Maximize profitability through strategic evaluation of business opportunities, optimal function space utilization, and careful management of catering mix and room rental revenue
Collaborate with the Director of Sales & Marketing on annual business planning, budgeting, performance metrics, and targeted marketing initiatives
Identify market trends, competitive insights, and client feedback to adjust sales approaches and maintain a strong competitive position
Build and maintain strong client relationships from inquiry through post‑event follow‑up, ensuring personalized luxury service and encouraging repeat and referral business
Conduct site inspections, client meetings, and sales presentations as needed
Ensure the timely creation and accurate distribution of event orders, conference agendas, contracts, and detailed event resumes
Ensure function rooms and event spaces are maintained to luxury standards and prepared for all meetings and events

What we offer

Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide
Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment
401(k) plan with a 100% match on the first 4% of employee contributions
Learning programs to promote growth and development unlocking your full potential
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities

Fulltime

Director - Event Destination Services

Leads Meetings & Special Events division. Position assists in the development an...

Location

United States , Naples

Salary:

108000.00 - 145000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the event management, food and beverage, sales and marketing, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the event management, food and beverage, sales and marketing, or related professional area

Job Responsibility

Leads Meetings & Special Events division
Assists in the development and implementation of departmental strategies
Ensures implementation of the brand service strategy and brand initiatives
Executes all property events with a seamless turnover from sales to operations and back to sales
Ensures team meets the brand’s target customer needs, employee satisfaction
Focuses on growing event revenues and maximizing the financial performance of the department
Researches and analyzes new products, pricing and services of competition
Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts
Ensures the property is apprised of all groups that will impact property operations
Ensures meeting space and corresponding heart of the house areas are cleaned and maintained

What we offer

Bonus eligible
Relocation assistance available

Fulltime

Director of Event Services

Responsible for the Event Services Department. Manages and leads event service s...

Location

United States

Salary:

93000.00 - 126000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the event management, food and beverage, sales and marketing, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the event management, food and beverage, sales and marketing, or related professional area

Job Responsibility

Manages and leads event service staff
Acts as a liaison between Banquets/Catering, Event Technology, Event Planning, Sales and the customer
Promotes consistency by executing events based on catering/event service/food and beverage Standard Operating Procedures
Ensures the Red Coat Program (MHR) is in place and adhered to by all Event Service Managers
Responsible for achieving guest and employee satisfaction
Assists in managing the financial performance of the department
Recognizes opportunities to up-sell and suggests enhancements to create outstanding events
Meets with Event Managers to review scheduled events and troubleshoot potential problems/conflict
Coordinates all projects involving capital resources used by the department
Works closely with Director of Catering Operations to ensure successful customer events

What we offer

Relocation Assistance Available

Fulltime

Director of Event Services

Under general supervision of the Assistant General Manager, direct and coordinat...

Location

United States , Ridgedale

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree from accredited four-year college or university
Eight (8) to ten (10) years related experience and/or training in the public assembly industry in a supervisory or management position, or equivalent combination of education and experience
Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
Possess skills and experience in contract negotiations, business law, budget preparation, labor relations, union contracts, purchasing procedures and supervising/training personnel
Possess any licenses, certificates or training required by local, state, or national authorities for the operation of the equipment found in the facility
Operate equipment such as light trucks, pallet jacks, forklifts, or other light power-driven equipment
Operate a personal computer using Windows, Microsoft Office software, event software and payroll software (E-Time)
Operate portable radio and standard office equipment including copier and fax machine
Follow oral and written instructions and communicate effectively with other in both oral and written form
Organize and prioritize work to meet deadlines

Job Responsibility

Ensure successful event coordination activities by supervising and training Event Manager and/or Coordinator(s)
Plan, organize and assign all day-to-day work assignments for Event Services Department personnel including Event Manager, Event Coordinator(s), Production Service Manager and Security personnel
Direct, supervise and schedule all aspects of operations including event coordination and services, event staffing, Manager on Duty schedules, audio/visual production services, security, crowd and risk management, police, fire and safety personnel, and ADA compliance
Responsible for all summaries of events produced by the Event Services Department
Develop operating procedures that conform to corporate standards, customized to the specific needs of the facility and consistent with the goals and objectives of the client, facility, and corporation
Manage subordinate supervisors who oversee employees in various functions
Attend department head meetings and weekly staff meetings
Develop and maintain a harmonious working relationship with all of the other departments
Assist in the preparation of the annual operating budget and recommend an annual capital budget for long-range repairs and improvements to the facility
Authorize the requisition of equipment and supplies within budget guidelines

What we offer

medical
dental
vision
life and disability insurance
paid vacation
401k plan

Fulltime

Director of Event Services

ASM Global/SMG, the leader in privately managed public assembly facilities has a...

Location

United States , Kent

Salary:

82000.00 - 92500.00 USD / Year

Legends Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an accredited four-year college or university and two (2) years related theatre/arena technical experience and/or training
or equivalent combination of education and experience
Knowledge of building operations, methods in setting up/tearing down events, all technical stage aspects which include, but are not limited to electrics, audio, rigging, crewing, and logistics for all stage systems, personnel and equipment
Possess knowledge of building operations, maintenance, practices, and safety requirements
Coordinate and satisfy the requirements of multiple events occurring simultaneously
Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
Engage in decisions related to crowd management in a prompt and decisive manner during crisis situations
Work independently, exercising judgment and initiative
Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment
Operate standard office equipment and personal computer(s) using MS Office

Job Responsibility

Communicate with tenants and Promoters to obtain necessary technical requirements and other event related information
Inspect buildings and specific meeting areas to evaluate suitability for occupancy, considering such factors as air circulation, lighting, location, room size and event requirements
Ensure that the equipment, physical set-up and personnel provided meet the requirements of the event and the tenant’s contractual agreement
Develop assignment schedules for all staffing requirements for the proper presentation of event
Monitor performance of front of house staffing including guest services, security, medical and event staff
Ensure all pertinent information is obtained, compiled in event files and distributed to proper entities. This includes but is not limited to compiling, filing, and distributing medical service reports, incident reports, ejections, arrest, parking lists, and staffing schedules
Coordinate with the Box Office regarding technical and production requirements that impact sights lines and/or cause seating obstructions
Oversee the participation of related departments, such as operations, audio/video, housekeeping, guest services, police, traffic, for facility activities
Manage the preparation for upcoming events
Prepare cost estimates and monitor final billing

Fulltime

Event Director Of Sales, Hotel Services - The Westin Bonaventure

The Dir, Sales Venues manages an effective sales team responsible for guiding cu...

Location

United States , Los Angeles

Salary:

70350.00 - 79549.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

BS/BA or 3+ years of Encore or equivalent experience required
Minimum 3+ years of sales experience required
Prior sales experience in audiovisual, technology or hospitality experience preferred
Knowledge of sales process required in addition to the ability to read and decipher financial reports and records
Minimum of 1 year of supervision or leadership experience required
Technical aptitude, computer proficiency and CRM knowledge required
prefer CAD and Oracle knowledge
Superior communication and presentation skills

Job Responsibility

Drive Results by establishing sales objectives through forecasting and developing quotas for all team members
Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upsell and cross-sell opportunities
Assist with creating high-end, large event, advanced technology solutions for Encore’s existing and potential customers
Assist with preparing and delivering compelling presentations that convey the value of Encore and effectively solve customer challenges
Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience
Effectively collaborate with vendors and other departments/divisions of the company to capture and service events
Understand event cost structure and incorporate into solution designs according to established profitability guidelines
Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments
Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences
Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges

Fulltime

Select Country

Director - Event Services

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?