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Director - Event Services

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Marriott Bonvoy

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Location:
United States , Chicago

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

104000.00 - 139000.00 USD / Year
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Job Description:

Responsible for the Event Services Department. Manages and leads event service staff and acts as a liaison between Banquets/Catering, Event Technology, Event Planning, Sales and the customer to ensure consistent, high level service throughout property events. Promotes consistency by executing events based on catering/event service/food and beverage Standard Operating Procedures. The position ensures the Red Coat Program (MHR) is in place and adhered to by all Event Service Managers. The position is responsible for achieving guest and employee satisfaction and for assisting in managing the financial performance of the department. In addition, the Director of Event Services recognizes opportunities to up-sell and suggests enhancements to create outstanding events.

Job Responsibility:

  • Responsible for the Event Services Department
  • Manages and leads event service staff
  • Acts as a liaison between Banquets/Catering, Event Technology, Event Planning, Sales and the customer
  • Promotes consistency by executing events based on catering/event service/food and beverage Standard Operating Procedures
  • Ensures the Red Coat Program (MHR) is in place and adhered to by all Event Service Managers
  • Achieves guest and employee satisfaction
  • Assists in managing the financial performance of the department
  • Recognizes opportunities to up-sell and suggests enhancements to create outstanding events.

Requirements:

  • High school diploma or GED
  • 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
What we offer:

Relocation Assistance Available

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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