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Director - Event Management

United States, Charlotte 117000.00 - 153000.00 USD / Year · Job Posted January 07, 2026
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Job Description

Functions as the strategic business leader of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable). Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

Job Responsibility

  • Functions as the strategic business leader of Event Management
  • Oversees the development and implementation of departmental strategies
  • Ensures implementation of the brand service strategy and brand initiatives
  • Has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales
  • Ensures the team meets the brand’s target customer needs
  • Ensures employee satisfaction
  • Focuses on growing event revenues and maximizes the financial performance of the department
  • Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment
  • Managing Event Management Operations and Budgets
  • Leading Event Management Teams
  • Managing Profitability
  • Ensuring Exceptional Customer Service
  • Conducting Human Resources Activities

Requirements

  • High school diploma or GED
  • 4 years experience in the event management, food and beverage, sales and marketing, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area

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