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Director, Enterprise Risk Organization - Chief of Staff Team

United States, McLean 187300.00 - 235100.00 USD / Year · Job Posted March 20, 2026
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Job Description

The Enterprise Risk Organization (ERO) Chief of Staff Team serves a critical role leading governance and oversight to a number of senior management committee and Board activities, while also supporting broader ERO efforts around strategy, reporting and culture.

Job Responsibility

  • Lead the Reporting & Governance team which oversees risk reporting for the Board of Directors, Senior Management Committees (SMCs), and other senior audiences
  • Lead strategy and process execution of the Integrated Risk Management Report (IRMR), Capital One’s primary risk report
  • Oversee the processes that support Capital One’s Executive Risk Committee (ERC) and Technology, Operational, Compliance, and Cyber (TOCC)
  • Oversee the second line’s sub-certification and attestation process for SEC reporting
  • Deliver and enhance our team’s reporting processes, tools, templates, and job aids
  • Partner horizontally across our three lines of defense and with the Governance & Securities (GovSec) team
  • Offer other ad-hoc consulting or operational support to major chief of staff projects or organizational needs/opportunities

Requirements

  • Bachelor’s degree or military experience
  • At least 5 years of Project or Process Management experience
  • At least 3 years of experience in communications planning or development
  • At least 3 years of experience in staff management or training
  • At least 3 years of experience in organizational development or performance
  • At least 2 years of experience in budget management
  • At least 2 years in strategy consulting or advisory services

Nice to have

  • Certified Meeting Professional (CMP) or Project Management Professional (PMP) Designation
  • Experience serving in a Chief of Staff or critical Project Management role in a large, complex, and matrix organization
  • 6+ years of experience in Project or process management
  • 4+ years of experience in Communications planning and development (department communications, leadership team meetings, presentations, memos and reports)
  • 4+ years of experience supporting senior executives and leadership
  • 4+ years of experience in HR, associate experience, or associate engagement roles

What we offer

  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

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