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The Enterprise Risk Organization (ERO) Chief of Staff Team serves a critical role leading governance and oversight to a number of senior management committee and Board activities, while also supporting broader ERO efforts around strategy, reporting and culture.
Job Responsibility
Lead the Reporting & Governance team which oversees risk reporting for the Board of Directors, Senior Management Committees (SMCs), and other senior audiences
Lead strategy and process execution of the Integrated Risk Management Report (IRMR), Capital One’s primary risk report
Oversee the processes that support Capital One’s Executive Risk Committee (ERC) and Technology, Operational, Compliance, and Cyber (TOCC)
Oversee the second line’s sub-certification and attestation process for SEC reporting
Deliver and enhance our team’s reporting processes, tools, templates, and job aids
Partner horizontally across our three lines of defense and with the Governance & Securities (GovSec) team
Offer other ad-hoc consulting or operational support to major chief of staff projects or organizational needs/opportunities
Requirements
Bachelor’s degree or military experience
At least 5 years of Project or Process Management experience
At least 3 years of experience in communications planning or development
At least 3 years of experience in staff management or training
At least 3 years of experience in organizational development or performance
At least 2 years of experience in budget management
At least 2 years in strategy consulting or advisory services
Nice to have
Certified Meeting Professional (CMP) or Project Management Professional (PMP) Designation
Experience serving in a Chief of Staff or critical Project Management role in a large, complex, and matrix organization
6+ years of experience in Project or process management
4+ years of experience in Communications planning and development (department communications, leadership team meetings, presentations, memos and reports)
4+ years of experience supporting senior executives and leadership
4+ years of experience in HR, associate experience, or associate engagement roles
What we offer
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being