Director, Enterprise Business Operations Job at Axon (Boston)

Director, Business Development – Strategic Enterprise Accounts

The Director, Business Development – Strategic Enterprise Accounts is a newly cr...

Location

United States , Austin

Salary:

Not provided

Atlas Energy Solutions

Expiration Date

Until further notice

Requirements

8+ years of experience in business development, enterprise sales, or commercial leadership roles involving complex technical or engineered solutions
Demonstrated success managing long-cycle commercial pursuits and multi-stakeholder enterprise engagements
Strong understanding of infrastructure-intensive, engineered, or mission-critical operational environments
Exceptional communication, executive presence, and relationship-building capability across technical and commercial audiences

Job Responsibility

Develop and execute a targeted business development strategy focused on large enterprise customers in commercial and industrial markets
Identify high-potential segments, long-range growth pathways, and strategic accounts with significant revenue potential
Position Atlas as a leading provider of mission-critical power solutions through strong technical acumen, industry engagement, and proactive market presence
Lead complex sales cycles involving technical stakeholders, engineering partners, and senior executives within customer organizations
Build and execute strategic account plans that deepen relationships, expand wallet share, and support multi-year commercial partnerships
Oversee enterprise-level proposal development, pricing strategies, solution design alignment, and contract negotiations
Cultivate strong relationships with operators, engineering firms, consultants, and key influencers involved in complex commercial and industrial infrastructure planning
Collaborate with engineering teams to understand customer performance requirements and tailor solutions to unique operational environments
Serve as a trusted technical-commercial advisor to enterprise customers evaluating power reliability, system performance, and infrastructure resilience
Partner with Operations to ensure operational readiness, execution capability, and alignment with customer expectations

What we offer

100% covered Medical, Dental, and Vision
401K with company match, immediate vesting
Paid time off (non-rotational roles), 15+ company paid holidays

Vice President of Enterprise Operations

Rackspace is seeking a Vice President of Enterprise Operations, you’ll lead the ...

Location

United States

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Bachelor's degree required, advanced degree preferred
15+ years of experience in enterprise operations, customer delivery, or program management, with at least 5 years in a senior leadership role
Experience with cloud technology companies with enterprise-level clients
Familiarity with customer success, technical delivery, and post-sales operations
Background in deploying AI/ML technologies for operational use cases
Excellent management skills with in-depth knowledge of organization's development design procedures and objectives
Ability to develop a vision and guide leadership through the change and implementation process
Ability to leverage resources to meet goals and objectives efficiently and effectively
Ability to adapt and lead through change
Proven track record of scaling enterprise operations in a technology or services environment

Job Responsibility

Have full leadership responsibility for a company-wide support function, non-core business unit or a region
Develop strategic plans for own organizational entity
Oversee how we scale enterprise engagements, ensure operational excellence in delivery, and leverage AI-driven tools and processes to improve outcomes
Act as a bridge between enterprise clients, internal delivery teams, and executive leadership to ensure we deliver predictable, high-quality results that drive growth and customer satisfaction
Supervise directors and/or senior managers who have overall responsibility for the operation of their areas
Accountable for the financial performance of a support function, non-core business unit or region
Influence the allocation of resources across multiple divisions, regions or sub-functions
Establish goals and objectives ensuring alignment with business units and corporate strategic plans
Evaluate key business and organizational challenges
direct the development of new or innovative solutions

Fulltime

Director, Operational Governance

Strategic leader responsible for establishing and maintaining operational discip...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree required (Business, Operations, or related field preferred)
Minimum of 5 years of program or project leadership experience
10+ years of experience in the telecommunications industry supporting business operations
Proven experience leading operational governance and strategic program offices
Expertise in communication, change management, and staff development
Strong project and program management abilities, including building methodologies and tools
Experience with Lean, Six Sigma, or other process improvement frameworks
Strong business acumen with the ability to analyze complex data and drive strategic outcomes
Ability to manage multiple priorities and synthesize business needs into actionable strategies
High emotional intelligence, with strong interpersonal and stakeholder management skills

Job Responsibility

Define and implement the company’s operational governance framework, including decision rights, performance standards, and reporting structures
Establish and maintain policies, procedures, and control mechanisms to ensure operational compliance, consistency, and efficiency
Partner with executive leadership to prioritize strategic initiatives and allocate resources effectively across business units
Lead regular operational review cycles and governance forums to ensure alignment with corporate goals and risk management protocols
Build and lead a high-performing PMO responsible for planning, executing, and delivering enterprise-wide projects and transformation programs
Develop standardized project management methodologies, templates, and tools based on best practices (e.g., PMI, Agile, or hybrid frameworks)
Oversee project portfolio management, ensuring initiatives are aligned with strategic priorities and deliver measurable value
Monitor project health, budgets, timelines, and risks, providing executive-level reporting and escalation management
Coach and mentor project managers to strengthen execution capabilities and foster a culture of accountability and delivery excellence
Collaborate with Operations, Finance, IT, and other functional leaders to drive process optimization and operational efficiency initiatives

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Director of Operational Transformation

As the Director of Operational Transformation for Paymode, you will leverage str...

Location

United States , Portsmouth

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, operations management, or related field (Master’s preferred)
10+ years of experience in operational excellence or process improvement
at least 5 years in a leadership role within payments or fintech
Proven success in leading transformation and continuous improvement initiatives
Strong analytical, problem-solving, and project management skills
Excellent communication, interpersonal, and leadership abilities
Occasional travel may be required for team alignment and client engagements

Job Responsibility

Escalation Monitoring: Regular weekly reporting weekly updates to CCO and Paymode SLT on managing escalated customer issues (facilitating and driving for the team), ensuring RCA is completed and ensuring root cause fixes are addressed
Operational Excellence Strategy: Support the implementation and execution of innovative business process improvements resulting in measurable financial and customer loyalty gains
Act as a sustainability expert to maintain and improve business financial results
Project Leadership: Serve as Project Team leader, mobilizing members across the organization to accomplish goals specified in project charters
Refine and update charters with clear problem statements, financial and customer goals, scope, staffing, and scheduling
Plan and facilitate productive team meetings, manage activities outside meetings, and ensure projects remain on schedule
Communicate progress and risks to senior leadership and assure approved improvements are implemented before project closure
Lean Program Leadership – Represent Paymode in enterprise-wide operational excellence initiatives, applying Lean principles to streamline workflows, reduce operational costs, and minimize escalation drivers
Training & Enablement – Provide training to leaders and teams on continuous improvement methodology and formal problem-solving techniques, enabling departments to drive better business results as measured by balanced scorecards
Continuous Improvement & Capability Building: Best Practice Sharing – Promote a culture of continuous improvement by sharing best practices across Paymode teams and benchmarking against fintech industry standards

Director, Enterprise Architecture & Engineering Acceleration

We are seeking a visionary technology leader to build and lead a multi-disciplin...

Location

United States , Exton; Philadelphia

Salary:

Not provided

Bentley Systems

Expiration Date

Until further notice

Requirements

Proven experience advising C-level executives and building high-performing teams
Deep knowledge of enterprise architecture frameworks (TOGAF, Zachman) and modern agile/process frameworks (SAFe, ITIL)
Deep expertise architecting core business systems, including platforms such as Optimizely, Marketo, Salesforce, SAP, and Workday
Extensive experience delivering large-scale solutions on cloud platforms (Azure, GCP, AWS)
Strong grasp of enterprise security and identity management solutions (Microsoft Entra ID, Ping)
Proven track record accelerating engineering velocity and quality through modern DevOps practices, including CI/CD pipelines, Infrastructure as Code (Terraform), and containerization (Docker, Kubernetes)
Hands-on experience with modern integration patterns (API design: REST, GraphQL
event-driven architecture) and both relational (SQL Server, PostgreSQL) and NoSQL (Cosmos DB, MongoDB) databases

Job Responsibility

Build & Lead the Team: Build, mentor, and lead the Engineering Acceleration team, fostering a culture of excellence and evangelizing best practices across Bentley's enterprise technology teams
Advise Executive Leadership: Act as a trusted advisor to the C-suite, translating business strategy into actionable technology roadmaps and influencing our strategy on emerging tech like AI
Define the Engineering North Star: Systematically define and communicate the architectural patterns and operational practices that empower our enterprise technology teams to build with speed and confidence
Guide Foundational Replatforming: Assume pivotal architectural leadership for the ongoing transformation of our mission-critical Marketing and Sales technology stack, ensuring its successful delivery
Govern the Enterprise Portfolio: Take ownership of rationalizing our complex portfolio of business systems, maximizing the value of our investments through data-driven architectural decisions

What we offer

A great Team and culture
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world

Director, Business Development

As a Director of Business Development for Aramark’s Workplace Experience Group, ...

Location

United States , Philadelphia

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

A minimum of a bachelor's degree is required
A minimum of 8 years of strategic selling experience at the C-suite is required
Prior dining, foodservice service, refreshments, hospitality and/or operational experience strongly preferred
Knowledge of Salesforce CRM, all Microsoft Office applications and Adobe Acrobat is required
Ability to think, plan and sell strategically
Possess a consultative, customer centric selling philosophy
Demonstrate the ability to build alliances and influence key decision makers, both internally and externally, without formal authority
Managing customer relationships through creative problem solving and customer savvy
Market awareness in a mature service industry
Self-starter who requires minimal degree of direct management

Job Responsibility

Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for a defined market
Aggressively research, identify, qualify & target potential clients & develop access strategy to initiate contact
Develop & maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture within Aramark
Exercise creativity and independent judgment in developing and evaluating sales and marketing strategies in selling broad portfolio of services within defined market
Develop and lead strategy process with regard to: Competitive Environment, Account Sales Strategy and Territory Development Strategy
Identify needs and source customer specific solutions for those needs
Utilize resources from across Aramark to design & deliver enterprise level outcomes
Influence and collaborate with regional team members without formal authority to achieve expected sales objectives
Develop relationships with intermediaries to build pipeline of opportunities and awareness of capabilities
Represent Aramark in the marketplace through various industry conferences and events

Enterprise Business Development Representative

CaptivateIQ is looking for our next Enterprise Business Development Representati...

Location

United States , Austin

Salary:

80000.00 USD / Year

CaptivateIQ

Expiration Date

Until further notice

Requirements

1+ years of SDR/BDR experience
Bachelor’s Degree with strong academic performance & leadership
Technical Skills: Business Acumen (Awareness & Critical Thinking)
Time Management (Prioritization & Organization Skills)
Sales Acumen (Strong Discovery, Research, and Prospecting Skills)
Salesforce CRM preferred
Soft Skills: Emotional Intelligence (Professionalism, Humility, Coachability, and Growth Mindset)
Ambition, Competitive Spirit, Grit, Tenacity, Resilience
Intellectual Intelligence (Analytical, Adaptive, Preparation, Comfort Managing Up)
Ability to communicate & collaborate cross-functionally

Job Responsibility

Acquire in-depth knowledge of your prospects (contacts & their companies) through research that will inform your outreach strategy with relevance and story-telling
Generate a qualified pipeline creatively to break into target accounts with cold calling, personalized emailing, and LinkedIn prospecting
Confidently engage with Director to C-Level prospects to uncover relevant pain points and create interest in CaptivateIQ’s platform
Represent CaptivateIQ both culturally and as a subject matter expert by clearly articulating our value proposition and differentiators

What we offer

(US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
Flexible vacation days and quarterly mental health days so you can recharge
Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
Annual stipends for professional development and caretaking
(US-ONLY) 401k plan to participate in and save towards the future
Newest Apple products to help you do your best work
Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent

Fulltime

Senior Director, Enterprise Customer Success

PagerDuty is a global leader in digital operations management, enabling customer...

Location

United States , Atlanta

Salary:

180000.00 - 275000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations
Take on new challenges and the ability to work through uncertainty
Proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills
Experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness
Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities
Minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company
A four year degree or equivalent
Demonstrated ability to manage customer accounts in conjunction with sales organizations
Consistently delivering against targets
reduce churn and downgrades, produce accurate forecasts, while maintaining a focus on cost to serve

Job Responsibility

Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services
Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon
Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth
Uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises
Understand and ability to articulate Operations Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations
Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management
Build and sustain a team of high performing leaders (Success Managers and Directors) who embody our values, establish trusted advisor relationships and focus on making every customer successful
Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale
Drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships
Forecast renewals by working cross functionally with sales, renewals and operations

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Director, Enterprise Business Operations

Axon

Location:
United States , Boston

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Director, Enterprise Business Operations