Director, Engagement Management Job at Workday (Tokyo)

Director, Engagement Management, NAM

BioCatch is the leader in Behavioral Biometrics, a technology that leverages mac...

Location

United States

Salary:

175000.00 - 195000.00 USD / Year

BioCatch

Expiration Date

Until further notice

Requirements

5+ years of managing high performing teams in the Engagement Management, Customer Success or Account Management fields
10+ years of experience as a Project Manager, Engagement Manager, or Customer Success Manager, with at least 5 years of fraud/ cyber security/ AML experience
Proven ability to manage and develop teams, establish operational objectives, and influence strategic direction
Continuous learning mentality
Exhibit excellent communication both written and verbal, presentation, organizational, and customer-orientation skills
Ability to prioritize and delegate effectively with follow up
Support and influence customer direction
Ability to handle customer escalations effectively
Demonstrate strong analytical skills and a foundational understanding of web and mobile app development

Job Responsibility

Manage and develop a team of engagement managers, providing coaching and mentoring to ensure team success
Provide strategic leadership, coaching, mentoring the team and fostering autonomy
Drive strategic planning and process improvement
Leading the region as part of the North American Leadership Team
Establish operational objectives linked to strategy and develop policies that affect immediate operations
Deliver compelling messages to various audiences
Support our customers through attending customer meetings and escalations as appropriate
Focusing on customer value creation, realization and growth
Identify opportunities for further product utilization and help the sales team realize them
Maintain a strict level of professionalism whenever representing BioCatch

What we offer

Flexible paid time off policy
Sick, Maternity/ Paternity, and other paid leaves
401(k) plan with up to 4% company match
Healthcare programs tailored to your needs
Life insurance
Wellness programs, EAP, and personalized health advocacy
Fully remote and shared space work options across the US
Monthly reimbursements for home internet and cell phone

Fulltime

Director, Delivery System Engagement (DSE) Network Optimization Program Management

Reporting to the VP Network Optimization, the Director, DSE Network Optimization...

Location

United States , New York

Salary:

127500.00 - 236555.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

A Bachelor’s Degree in business, healthcare administration and/or certifications in operations or program management or related fields
8+ years of progressive experience in healthcare, including: strategy, analytics interpretation, provider network management, or operations
Demonstrated experience in decision support, influencing decision making or transformation roles
Ability to synthesize complex datasets into clear insights and recommendations
Experience working with reporting tools and dashboards
Ability to take complex business problems into clear options and recommendations
Ability to connect performance trends to strategic implications
Proven ability to operate effectively in matrixed environments without direct authority
Experience with Gov’t and proprietary payor reimbursement methodologies and unit cost management
Strong communication (both verbal and written) and organizational skills

Job Responsibility

Develop and maintain the enterprise provider network optimization strategy and roadmap, aligned to organizational priorities
Provide structured recommendations, scenario framing, and trade-off analyses to inform decisions made by A/R, OON, and Contracting leadership
Translate complex data and input into clear, executive-ready insights and decision support materials
Monitor industry trends to inform strategic direction
Serve as a central coordination point across optimization functions to ensure alignment of priorities, initiatives, and performance expectations
Identify interdependencies, risks, and opportunities across DSE, A/R, OON, and Contracting domains
Promote consistency in approaches, assumptions, and performance measurement across teams
Helps to define standardized KPIs and performance frameworks across optimization functions
Deliver ongoing trend analysis, performance reporting, and risk identification to inform leadership decisions
Support teams in translating strategy into coordinated execution plans, without assuming operational ownership

What we offer

medical, dental and vision coverage
incentive and recognition programs
life insurance
401k contributions

Fulltime

Senior Manager / Associate Director, Engagement Platforms & Reporting

Our client, a leading global biopharmaceutical company is seeking a Senior Manag...

Location

United States , San Rafael

Salary:

66.00 USD / Hour

Tucker Parker Smith Group

Expiration Date

Until further notice

Requirements

Bachelor's degree from an accredited college or university required
4 years of experience in the pharmaceutical or biotechnology industry preferred
Relevant consulting or technology-focused experience may also be considered
Experience with pharmaceutical technology platforms such as Veeva, Salesforce, or similar systems preferred
Experience with measurement and reporting of medical affairs activities preferred
Experience managing projects involving IT, Legal, and Compliance teams
Demonstrated success working cross-functionally in complex, matrixed environments
Strong project management, communication, and stakeholder engagement skills

Job Responsibility

Oversee the development, implementation, evaluation, and maintenance of technology platforms, systems, and related training that support Medical Engagement activities within Global Medical Affairs
Support Medical Engagement Leads with platform implementation and ongoing system maintenance, with a strong focus on field medical systems
Develop and implement measurement frameworks and reporting capabilities to track and enhance the impact of medical affairs engagement activities
Lead reporting initiatives across GMAF, prioritizing analytics and insights aligned with organizational needs and strategic capabilities
Support execution of the GMAF roadmap through digital initiatives and platform optimization
Manage vendor relationships and collaborate with partners to ensure successful project execution
Ensure effective data capture and reporting across medical activities to measure KPIs, metrics, and overall engagement impact
Partner with cross-functional stakeholders across Medical Affairs to ensure technology solutions improve user workflows and enable evolving ways of working
Serve as a key point of contact with enterprise stakeholders, including Commercial Digital and IT teams, to ensure alignment with enterprise-level initiatives
Manage project logistics including planning, timeline development, resource coordination, and budget tracking throughout the project lifecycle

Fulltime

Program Management Director

We are seeking a senior leader to own and drive execution of largescale, technic...

Location

United States , San Jose

Salary:

256000.00 - 384000.00 USD / Year

AMD

Expiration Date

Until further notice

Requirements

12+ years of experience in technical program management, engineering, or systems leadership
Proven track record leading large, cross-functional, technically complex programs
Strong technical foundation in one or more of the following areas: AI/ML systems, Cloud or large-scale infrastructure, Performance engineering, Developer platforms or tooling
Experience working directly with senior engineering leadership, partners, and customers
Demonstrated people management and organizational leadership experience
Excellent written and verbal communication skills

Job Responsibility

Own and drive execution of a portfolio of large, multi-quarter technical programs from planning through delivery
Define clear program goals, successful metrics, milestones, dependencies, and operating rhythms
Identify risks early and actively drive cross-team resolution and tradeoff decisions
Partner closely with engineering, product, research, infrastructure, and business teams
Align stakeholders across organizations and geographies around shared priorities and outcomes
Serve as a senior escalation point for complex execution and dependency challenges
Lead execution of initiatives spanning developer platforms, AI tooling, ecosystem integrations, and partner collaborations
Coordinate technical readiness, launch execution, and post-launch follow-through
Ensure programs deliver clear and measurable value to developers, partners, and end customers
Drive technically complex initiatives involving cloud infrastructure, AI systems, and performance-sensitive workloads

Fulltime

Resident Engagement Director

The Resident Engagement Director leads the Resident Engagement team in building ...

Location

United States , New York

Salary:

85000.00 - 97750.00 USD / Year

Atria Senior Living

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Exercise Science, Education or related field
Well-being and fitness certification from one of the preferred agencies (NASM, NCFS, AFPA, ISSA, ACE, or ASFA) is strongly preferred, with a focus on nutrition, senior fitness, health coaching and/or personal training
Experience in exclusive local cultural engagement programs, and event management/operations is preferred
Minimum of two (2) years supervisory experience preferred
An understanding for exercise, nutrition, healthy living and helping others live a healthier lifestyle is preferred
Strong written and verbal communication, including public speaking skills in order to expand community partnerships

Job Responsibility

Provide direct leadership for group exercise, healthy living programs, and fitness floor staff
Manage healthy relationships with residents, creating a culture focused on health and well-being
Manage the Atria Resident Discovery tool (ARD), including completing Atria Resident Discovery surveys, monthly event calendar, and all actions related to Resident Engagement for all residents
Deliver refined cultural and lifelong learning experiences using the monthly program calendar, incorporating the community events and programs, in coordination with the Support Center staff
Lead all aspects of the Resident Engagement Program, with a focus on the six dimensions of engagement
Work with other departments to deliver a high–quality experience for residents
Champion inclusion activities, strategies, and initiatives
Cultivate relationships with residents, family members and staff
Build relationships in order to create small communities
Contribute to community growth by participating in sales activities

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

Senior Manager/ Associate Director, Engagement Platforms and Reporting

The Senior Manager/ Associate Director, Engagement Platforms and Reporting will ...

Location

United States , San Rafael

Salary:

51.00 - 75.00 USD / Hour

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

4+ years experience in a pharma / biotech preferred
Key consulting or technology experience may be considered
Experience in key Pharma / Biotech technology systems such as Veeva suite, Salesforce suite, etc. preferred
Experience in measurement / reporting of medical affairs activities preferred
Experience in project development and execution with IT, legal, compliance
Demonstrated expertise in working successfully with cross-functional teams to achieve results preferred
Scientific training (PharmD, PhD, or MD) optional

Job Responsibility

Oversee the development, implementation, evaluation and maintenance of key platforms, systems, technology and associated trainings to support GMAF Medical Engagement
Develop engagement measurement framework on key activities to enhance impact of medical affairs
Lead reporting for GMAF with prioritization against GMAF needs and strategic capabilities
Support GMAF roadmap execution through respective digital activities
Manage vendor relationships and collaboration for project execution
Ensure effective data capture across medical activities to quantify KPIs, metrics and overall impact
Liaise with key stakeholders across medical affairs to ensure technology is enhancing user workflow and evolving ways of working
Key point of contact with enterprise stakeholders including commercial digital, information technology, etc. to ensure alignment with enterprise level projects
Manage project logistics including overall phasing, budget and resourcing throughout lifecycle
Serve as single point of contact for digital platform, systems and technology needs

What we offer

discretionary annual bonus
discretionary stock-based long-term incentives
paid time off
company-sponsored medical, dental, vision, and life insurance plans

Fulltime

People & Culture Portfolio Management Director

Location

United States , Oak Brook

Salary:

63.45 - 95.20 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field
Typically requires 5 years of experience in HR, project management, or a related field
Experience in cross-functional leadership and program management in complex organizations
Sound financial and business acumen with the ability to develop and analyze business cases, and ROI analyses
Experience designing change initiatives within complex organizations
Collaboration and stakeholder engagement skills
able to influence within a matrixed organization
Strategic thinker with the ability to translate vision into executable roadmaps and measurable outcomes
Strong communication, stakeholder engagement, and project management skills
Effective verbal and written communication skills, including executive-level presentation

Job Responsibility

Partners in the design and development of portfolio management processes that ensure enterprise strategic projects and initiatives are progressing on track and with the appropriate People & Culture engagement and assessment
Manages the strategic portfolio progress management and intake process, including technology implementation and maintenance, education and training and high quality, reliable reporting
Contribute to the development of People & Culture strategic initiatives performance measures, including their definitions, target-setting approach and regular reporting
Develop governance and approach for monitoring new initiatives, including developing formalized intake and review process
Supports executive forums that guide strategic decisions, trade-offs and organizational alignment
Reinforces a culture of agility and regularly evaluates and improves processes
Critically analyzes the enterprise strategic portfolio for systematic issues, progress and risks and recommends actions with a strategic and comprehensive People & Culture lens
Analyzes qualitative and quantitative data and applies advanced knowledge to create value added insights and durable solutions in support of the current and future business needs
Provides clear and concise written and verbal summaries of findings and methods in preparation for deliverables
Prepares and presents compelling deliverables to influence strategic decision-making

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions

Fulltime

Simon Alumni Engagement Director

The Alumni Engagement Director is responsible for the strategic planning, creati...

Location

United States of America , Rochester

Salary:

70197.00 - 105295.00 USD / Year

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor’s Degree (required)
Master’s Degree (preferred)
A minimum of seven years of development/alumni relations experience at a university or college as well as experience working with volunteers and boards
Previous supervisory experience (preferred)
excellent communication and organizational skills
the ability to meet deadlines and work effectively with volunteers, faculty, alumni, and friends
Advanced computer skills working in Microsoft Office
The ability to adjust to changing priorities and challenges in a busy environment
Travel is required for this role, roughly 1 trip a month, often to the west coast
Evidence of ability to work effectively with faculty and senior-level prospects and donors

Job Responsibility

Develop and implement Simon Business School’s alumni engagement strategy through events, programs, and activities
Set, track, and monitor engagement goals, and produce reporting and analysis of engagement results
Work collaboratively with gift officers on donor engagement and stewardship
Collaborate with UR Advancement colleagues and Simon campus partners to develop value-added activities and programs
Create and implement a series of virtual engagement opportunities for alumni and donors nationwide
Drive alumni engagement activity to achieve ambitious goals outlined in URochester’s campaign
Grow, enhance, and manage Simon’s alumni boards and committees
Serve as key point of contact for the Simon volunteer structure
Develop and execute strategies to engage volunteers across Simon Business School
Oversee the planning and implementation of events assigned to the Simon team

Fulltime

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Director, Engagement Management

Job Description

Job Responsibility

Requirements

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