Director, Ecosystem & Technology Partnerships, PagerDuty

PagerDuty

Location:
United States, San Francisco

Category:
-

Contract Type:
Employment contract

Salary:

147000.00 - 246000.00 USD / Year

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Job Description:

Leading strategic partnership initiatives to expand and strengthen our enterprise software ecosystem through meaningful collaborations with technology partners, startups, and industry leaders. This role combines strategic thinking with hands-on execution to drive mutual growth opportunities and create compelling solutions for enterprise customers.

Job Responsibility:

Leading strategic partnership initiatives to expand and strengthen enterprise software ecosystem
Developing ecosystem strategy & plan
Identifying, developing, and managing strategic technology partnerships
Serving as primary liaison between partners and internal stakeholders
Driving joint go-to-market initiatives, solutions and technical integrations
Building and maintaining relationships with key ecosystem players
Identifying market opportunities
Driving joint use-case, customer value/stories
Increasing awareness through joint partner initiatives
Enabling partner-influenced growth
Close collaboration with product management, engineering, marketing, and sales teams

Requirements:

10+ years of experience in leading enterprise software partnerships, ecosystem management, product development, product marketing, and/or business development within the enterprise software industry
Proven track record leading successful ecosystem or partner programs in DevOps, ITOps, developer tools, enterprise software or IT operational environments
Deep understanding of enterprise infrastructure, operations, software development, and application software landscapes with the ability to clearly articulate technical concepts to various audiences
Strong technical acumen and business insight to identify and capitalize on market opportunities and position
Demonstrated experience in building and scaling strategic partnerships, and managing multiple stakeholders across customers, partners, and internal teams
Strong established network within the enterprise software ecosystem, including executive and strategic relationships with multiple enterprise software vendors, startups & developer ecosystem
Successfully drives complex cross-functional initiatives with planning, execution and accountability
Bachelors Degree/MBA preferred

Nice to have:

Entrepreneurial mindset
Excellent communication skills
Ability to influence without direct authority
Capable of building consensus across diverse stakeholder groups
Results-oriented
Data-driven
Comfortable with ambiguity
Bias to action

What we offer:

Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
September 10, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Director, Ecosystem & Technology Partnerships