Director, E-Commerce Job at Randstad (Kuala Lumpur)

Director, E-Commerce (Fashion Retail)

A globally recognized fast fashion brand is looking for a dynamic and commercial...

Location

Malaysia , Kuala Lumpur

Salary:

30000.00 - 36000.00 RM / Month

Randstad

Expiration Date

July 24, 2026

Requirements

Bachelor's Degree in Business, Marketing, Ecommerce, or related field
Minimum 10 years of experience within Ecommerce/Digital Commerce, preferably from fashion retail
Proven track record in scaling ecommerce revenue and leading large digital transformation initiatives
Strong understanding of omnichannel retail strategy, customer behavior, and digital ecosystem
Strong commercial acumen with excellent stakeholder management and leadership skills
Agile, entrepreneurial, and highly adaptable within a fast-paced environment

Job Responsibility

Lead the overall ecommerce strategy and drive online business growth, profitability, and customer acquisition
Oversee website performance, digital merchandising, CRM, inventory control and omnichannel
Partner closely with Retail, Marketing, Merchandising, and Supply Chain teams to deliver a seamless omnichannel customer experience
Monitor ecommerce KPIs including traffic, conversion, AOV, retention, and ROAS, while continuously identifying opportunities for optimization
Drive innovation in online shopping experience, loyalty programs, mobile commerce, and digital engagement initiatives
Build, mentor, and lead a high-performing ecommerce team

Director Global E-Commerce Loyalty & CRM

As Director, Global Loyalty & Membership, you will define and lead the global st...

Location

Germany , Herzogenaurach

Salary:

Not provided

Puma Group

Expiration Date

Until further notice

Requirements

Extensive experience (10+ years) defining and leading loyalty or membership strategies at scale, ideally within global retail and eCommerce, fashion, lifestyle, or sportstyle environments
Experience building, leading, and developing high-performing teams, with the ability to scale talent and capabilities in line with business ambition
Strong commercial and analytical mindset, deeply fluent in CLTV modeling, cohort analysis, retention dynamics, unit economics, and margin trade-offs, with the ability to translate insight into action
Proven track record of building and scaling programs from zero to one, with full ownership from strategy through execution and optimization
Experience navigating and shaping complex loyalty and CRM technology ecosystems, including platform selection, integrations, and long-term scalability considerations
Ability to operate and influence at senior leadership level, aligning diverse stakeholders across marketing, digital, finance, product, and technology through clear, data-driven narratives
Strategic yet highly execution-oriented: able to set direction while driving delivery in a fast-paced, ambiguous environment
Strong leadership presence with the ability to drive alignment, clarity, and momentum across global, matrixed organizations

Job Responsibility

Define and own the global loyalty & membership vision and multi-year roadmap, ensuring tight alignment with brand strategy, DTC growth ambitions, and long-term customer value creation
Oversee the end-to-end design and evolution of the loyalty program, including value proposition, tiering, benefits, earn & burn mechanics, experiential vs. monetary rewards, and full member lifecycle orchestration
Leads global CRM efforts, driving personalization, segmentation, and data‑driven decision‑making
Build and lead a high-performing global loyalty & membership team over time, defining the right capabilities, structure, and ways of working to scale the function as a core growth engine
Own the business case and economics: in partnership with BI and Finance, define and steer CLTV uplift, retention impact, margin dynamics, breakage, and ROI - embedding loyalty as a measurable driver of profitable growth
Lead the integration of loyalty into the broader commercial ecosystem, ensuring it is fully embedded across CRM, paid media, onsite experience, and trading levers to unlock incremental value across the funnel
In concert with IT & Marketing, steer platform configuration, scalability, and continuous evolution across regions, ensuring future-proof architecture and operational excellence
Act as the global point of alignment across functions and markets, setting clear guardrails and governance while enabling local teams to execute with speed and relevance
Establish a best-in-class performance and governance framework, with clear KPIs, reporting structures, and operating rhythms that drive accountability and transparency at all levels of the organization
Continuously evolve the program through innovation, partnerships, and new value creation models, ensuring the proposition remains differentiated, competitive, and ahead of consumer expectations

Fulltime

Omnichannel E-Commerce Manager (CPG)

You will partner closely with the sales team to accelerate measurable omnichanne...

Location

United States , Philadelphia

Salary:

72600.00 - 90800.00 USD / Year

Acosta

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Bachelor’s degree preferred
5+ years of experience in business, customer management, or a related field, with a strong e-commerce background in multi-channel retail
Strong retail consumer marketing strategy development and execution experience
Hands-on experience with digital shelf management, content optimization, and online merchandising strategies
Familiarity with retailer-specific e-commerce processes preferred
Strong project management and cross-functional collaboration skills
Analyze performance data and translate insights into actionable strategies
Experience supporting budget planning, performance tracking, and reporting
Worked in platforms such as PIM, DAM, and content management systems preferred

Job Responsibility

Partner with clients to define retail marketing objectives, performance metrics, and growth strategies
Build and maintain strong relationships with retailer marketing teams
Collaborate cross-functionally with account teams to align in-store and online strategies to build effective marketing strategies
Lead campaign planning, activation, and performance optimization across digital and in-store media for our clients
Evaluate digital shelf conditions by assessing product content and performance against retailer standards and best in class benchmarks
Be the go-to-resource on retailer marketing, helping sales teams and clients understand retailer priorities, platforms, and best practices to drive stronger share of voice in the retail environment
Collaborate with other E-Commerce managers and directors across the organization for best practices and enhance overall service offerings
Lead themed multi-brand marketing campaigns in collaboration with retailer marketing teams, unlocking more effective and strategic retailer marketing solutions for clients
In partnership with retailer marketing teams, lead and host client webinars to help educate, inform, and strengthen retailer marketing alignment
Support sales team leaders in driving new business opportunities by developing sell sheets and presenting retail marketing capabilities and resources

Fulltime

Omnichannel E-Commerce Manager (CPG)

This position is #Hybrid , in the office 3 days a week and requires travel . You...

Location

United States , Grand Rapids

Salary:

72600.00 - 90800.00 USD / Year

Acosta

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Bachelor’s degree preferred
5+ years of experience in business, customer management, or a related field, with a strong e-commerce background in multi-channel retail
Strong retail consumer marketing strategy development and execution experience
Hands-on experience with digital shelf management, content optimization, and online merchandising strategies
Familiarity with retailer-specific e-commerce processes preferred
Strong project management and cross-functional collaboration skills
Analyze performance data and translate insights into actionable strategies
Experience supporting budget planning, performance tracking, and reporting
Worked in platforms such as PIM, DAM, and content management systems preferred

Job Responsibility

Partner with clients to define retail marketing objectives, performance metrics, and growth strategies
Build and maintain strong relationships with retailer marketing teams
Collaborate cross-functionally with account teams to align in-store and online strategies to build effective marketing strategies
Lead campaign planning, activation, and performance optimization across digital and in-store media for our clients
Evaluate digital shelf conditions by assessing product content and performance against retailer standards and best in class benchmarks
Be the go-to-resource on retailer marketing, helping sales teams and clients understand retailer priorities, platforms, and best practices to drive stronger share of voice in the retail environment
Collaborate with other E-Commerce managers and directors across the organization for best practices and enhance overall service offerings
Lead themed multi-brand marketing campaigns in collaboration with retailer marketing teams, unlocking more effective and strategic retailer marketing solutions for clients
In partnership with retailer marketing teams, lead and host client webinars to help educate, inform, and strengthen retailer marketing alignment
Support sales team leaders in driving new business opportunities by developing sell sheets and presenting retail marketing capabilities and resources

Fulltime

Omnichannel E-Commerce Manager (CPG)

You will partner closely with the sales team to accelerate measurable omnichanne...

Location

United States , Cincinnati

Salary:

72600.00 - 90800.00 USD / Year

Acosta

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
5+ years of experience in business, customer management, or a related field, with a strong e-commerce background in multi-channel retail
Strong retail consumer marketing strategy development and execution experience
Hands-on experience with digital shelf management, content optimization, and online merchandising strategies
Strong project management and cross-functional collaboration skills
Analyze performance data and translate insights into actionable strategies
Experience supporting budget planning, performance tracking, and reporting

Job Responsibility

Partner with clients to define retail marketing objectives, performance metrics, and growth strategies
Build and maintain strong relationships with retailer marketing teams
Collaborate cross-functionally with account teams to align in-store and online strategies to build effective marketing strategies
Lead campaign planning, activation, and performance optimization across digital and in-store media for our clients
Evaluate digital shelf conditions by assessing product content and performance against retailer standards and best in class benchmarks
Be the go-to-resource on retailer marketing, helping sales teams and clients understand retailer priorities, platforms, and best practices to drive stronger share of voice in the retail environment
Collaborate with other E-Commerce managers and directors across the organization for best practices and enhance overall service offerings
Lead themed multi-brand marketing campaigns in collaboration with retailer marketing teams, unlocking more effective and strategic retailer marketing solutions for clients
In partnership with retailer marketing teams, lead and host client webinars to help educate, inform, and strengthen retailer marketing alignment
Support sales team leaders in driving new business opportunities by developing sell sheets and presenting retail marketing capabilities and resources

Fulltime

Omnichannel E-Commerce Manager (CPG)

You will partner closely with the sales team to accelerate measurable omnichanne...

Location

United States , Jacksonville

Salary:

72600.00 - 90800.00 USD / Year

Acosta

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Bachelor’s degree preferred
5+ years of experience in business, customer management, or a related field, with a strong e-commerce background in multi-channel retail
Strong retail consumer marketing strategy development and execution experience
Hands-on experience with digital shelf management, content optimization, and online merchandising strategies
Strong project management and cross-functional collaboration skills
Analyze performance data and translate insights into actionable strategies
Experience supporting budget planning, performance tracking, and reporting

Job Responsibility

Partner with clients to define retail marketing objectives, performance metrics, and growth strategies
Build and maintain strong relationships with retailer marketing teams
Collaborate cross-functionally with account teams to align in-store and online strategies to build effective marketing strategies
Lead campaign planning, activation, and performance optimization across digital and in-store media for our clients
Evaluate digital shelf conditions by assessing product content and performance against retailer standards and best in class benchmarks
Be the go-to-resource on retailer marketing, helping sales teams and clients understand retailer priorities, platforms, and best practices to drive stronger share of voice in the retail environment
Collaborate with other E-Commerce managers and directors across the organization for best practices and enhance overall service offerings
Lead themed multi-brand marketing campaigns in collaboration with retailer marketing teams
In partnership with retailer marketing teams, lead and host client webinars to help educate, inform, and strengthen retailer marketing alignment
Support sales team leaders in driving new business opportunities by developing sell sheets and presenting retail marketing capabilities and resources

Fulltime

Omnichannel E-Commerce Manager

You will partner closely with the sales team to accelerate measurable omnichanne...

Location

United States , Tampa

Salary:

72600.00 - 90800.00 USD / Year

Acosta

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Bachelor’s degree preferred
5+ years of experience in business, customer management, or a related field, with a strong e-commerce background in multi-channel retail
Strong retail consumer marketing strategy development and execution experience
Hands-on experience with digital shelf management, content optimization, and online merchandising strategies
Familiarity with retailer-specific e-commerce processes preferred
Strong project management and cross-functional collaboration skills
Analyze performance data and translate insights into actionable strategies
Experience supporting budget planning, performance tracking, and reporting
Worked in platforms such as PIM, DAM, and content management systems preferred

Job Responsibility

Partner with clients to define retail marketing objectives, performance metrics, and growth strategies
Build and maintain strong relationships with retailer marketing teams
Collaborate cross-functionally with account teams to align in-store and online strategies to build effective marketing strategies
Lead campaign planning, activation, and performance optimization across digital and in-store media for our clients
Evaluate digital shelf conditions by assessing product content and performance against retailer standards and best in class benchmarks
Be the go-to-resource on retailer marketing, helping sales teams and clients understand retailer priorities, platforms, and best practices to drive stronger share of voice in the retail environment
Collaborate with other E-Commerce managers and directors across the organization for best practices and enhance overall service offerings
Lead themed multi-brand marketing campaigns in collaboration with retailer marketing teams, unlocking more effective and strategic retailer marketing solutions for clients
In partnership with retailer marketing teams, lead and host client webinars to help educate, inform, and strengthen retailer marketing alignment
Support sales team leaders in driving new business opportunities by developing sell sheets and presenting retail marketing capabilities and resources

Fulltime

Omnichannel E-Commerce Manager (CPG)

You will partner closely with the sales team to accelerate measurable omnichanne...

Location

United States , Boston

Salary:

72600.00 - 90800.00 USD / Year

Acosta

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Bachelor’s degree preferred
5+ years of experience in business, customer management, or a related field, with a strong e-commerce background in multi-channel retail
Strong retail consumer marketing strategy development and execution experience
Hands-on experience with digital shelf management, content optimization, and online merchandising strategies
Strong project management and cross-functional collaboration skills
Ability to analyze performance data and translate insights into actionable strategies
Experience supporting budget planning, performance tracking, and reporting

Job Responsibility

Partner with clients to define retail marketing objectives, performance metrics, and growth strategies
Build and maintain strong relationships with retailer marketing teams
Collaborate cross-functionally with account teams to align in-store and online strategies
Lead campaign planning, activation, and performance optimization across digital and in-store media
Evaluate digital shelf conditions by assessing product content and performance
Be the go-to-resource on retailer marketing
Collaborate with other E-Commerce managers and directors for best practices
Lead themed multi-brand marketing campaigns
Lead and host client webinars
Support sales team leaders in driving new business opportunities

Fulltime

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Director, E-Commerce

Job Description

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