Director Digital Human Resources - Digital HR and Associate Experience Job at CHRISTUS Health (Irving)

Director Digital Human Resources - Digital HR and Associate Experience

CHRISTUS Health

Location:
United States , Irving

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Director(s) of HR - Digital will support the System Director, Digital Associate Experience by building & leading the innovation arm of human resources and our HR digital transformation journey. Focus on creating a world-class consumer-centric experience; and deploying advanced technologies that promote personalization, productivity, and simplicity for our leaders, Associates, and candidates. Each Director of HR - Digital will be responsible for inspiring a team focused on creating digital-first experiences, developing an enterprise-wide HR technology strategy, leading our digital media creative services, and implementing digital automation and adoption across all HR services.

Job Responsibility:

Drive the strategy around the design of the platforms in harmony to produce an excellent Associate experience.
Design purposeful integration and simplicity in creating delightful HR experiences.
You love exploring and prototyping new technical experiences. This could be through partnerships with consulting partnerships initially to spearheading hackathons and innovation labs that produce new prototypes for addressing Associate needs.
Leverage Associate feedback channels such as quarterly engagement pulses, to measure and assess consistent digital Associate engagement and experience.
Develop and own digital dashboards across the CoE using data and insight to inform our design and decision making.
Partner with executive team to build and lead the HR innovation arm of Human Resources by design and implementing a design thinking programs and workshops, leveraging human center design best practices.
Translate program design into an innovative, technologically forward thinking and operational efficient solution that balances things like quality of Associate experience and operational cost of delivering.
Partner HR Leaders and HR Business Partners in each business area to ensure the approach to performance, career and Associate engagement etc. is aligned with CHRISTUS business priorities.
Partner HR Leaders and HR Business Partners in each business area to develop our ‘Moments that Matter’ (MtM) roadmap (owner), ensure CHRISTUS has a robust and consistent process for performance, development, career management and Associate engagement that is standardized across all Ministries and Job Families.
Develop and rollout the specific Associate touchpoints in the Moments that Matter map that support, for example, the effective and efficient integration of technology and on-boarding and pre-boarding program.
Skillfully form, and grow key form productive partnerships with critical internal stakeholders – to evangelize the work we do, ensure a common understanding of the experience and scale it effectively across the organization.
Transform strategic goals and priorities into business solutions and then implementing digital solutions coupled with modern and efficient business processes
Set a vision and use your influencing skills to lead HR strategy team towards a well-orchestrated and supported program plan that ensures effective launch and implementation.
Be accountable for the transformational work occurring within the various cross-functional agile teams delivering on work.
Cultivate the internal and external relationships: from ensuring buy-in with a senior internal stakeholder, to negotiating a contract with an outside provider and everything in-between.
Establish clear and concise design strategies, and oversee the quality assurance process to ensure the education content adheres to HR standards.
Ensure HR branding follows corporate branding and design concepts.
Serve as a leader and mentor for education developers and consultants in regards to design and development processes.
Identify and communicate design rationale and tradeoffs to key stakeholders, and leadership.
Coordinate with program leads and leadership to ensure on-time, on-budget delivery of services and products in a rapid development cycle.
Implement new, innovative, and thoughtful design experiences that meet the business and learner needs.
Ability to gauge the risks and success criteria for project design requests, and communicate those clearly to program lead and leadership.
Identify and champion design enhancements, and brand identity improvements.
Identify and create UX metrics for the learning department.
Collect and synthesize data and present measuring those metrics.
Produce detailed user flows, wireframes, mock-ups, sitemaps, storyboards, journey maps, visual specs, functional prototypes to effectively communicate designs.
Ability to drive new concepts from ideation, testing, approval and launch efficiently and iterate quickly.
Use learning requirements, usability findings and market research to develop responsive design scenarios.
Design and execute high impact and high value projects in collaboration with Education Developers, internal education consultants.
Implement and maintain UX and associated UI framework for web, mobile, and social channels.
Proactively research trends, best practices and emerging technologies to stay on the forefront of new media.
Maintain and optimize the Talent Management’s websites (and intranet), and update website content changes as needed by key stakeholders.
Create and optimize digital creative
develop targeted programs and promotional strategies.
Measure, analyze and present performance results against established business objectives.
Reporting of digital campaigns, website and search analytics.
Photography and videography interest, knowledge and skills.
Creates social graphics and content for marketing campaigns and disseminates campaign elements across media channels.
Creates and maintains print and email marketing templates.
Keep abreast of emerging technologies in new media, particularly design programs such as Illustrator, Photoshop, 3D Studio, Director, InDesign, Dreamweaver, Articulate Storyline, Captivate, DocuTools, Final Cut, etc.
Keep abreast and maintain proficiency in UX design methods.
Keep abreast and maintain proficiency in Adobe Creative Suite and imaging tools.
Keep abreast and maintain proficiency in Adobe Experience Design CC.
Keep abreast and maintain proficiency in HTML4 and 5, and web programing language as needed.
Lead the development service line in developing course delivery schedule and timelines.
Take the lead on monitoring progress on the development service line, resolve issues and approve deviations from original plans.
Conduct problem discovery to gain an understanding of the business goals.
Consult on best practices, creative solutions, and ways to use the WalkMe product suite to create impactful implementations.
Develop project plans and ensure delivery while managing scope, budget, schedule, and quality.
Create comprehensive status reports and communication plans to internal and customer project teams, including expectation management and engaging team members in project decisions and execution.
Identify and address implementation risks to remove project roadblocks, and engage appropriate internal escalation resources.
Maintain an understanding of your customers' strategic goals to position yourself as a trusted expert and advisor with your customers.
Lead the prioritization and delivery on ecosystem of connected digital solutions to provide a work-class employee experience.
Lead the Digital HR Solutions integrations and reporting delivery support services and change requests.
Manage relationships with other internal partners and outsourced services vendors in support of operational and program delivery activities.
Strategically plan and oversee the technical integrations and automation services of human resources focused on enterprise enablement: Platform standardization/solution architecture
API services
RPA services

Requirements:

Bachelor's Degree required
10+ years of project or program management experience leading or coordinating large-scale technology-based transformation and process improvement initiatives
Experience with learning management systems and authoring software applications strongly preferred
Experience with HR Digital End-User Experiences
Experience in managing enterprise-wide projects to ensure that high quality, functional solutions are delivered in a timely manner. With an emphasis on proper change management, end user training, end user communication, and deep business partnership
10+ years of project or program management experience leading or coordinating large-scale technology-based transformation and process improvement initiatives
Experience in HR Digital Media Content and Marketing
At-least 5-7 years’ experience in the graphic design/ interactive media design field
3+ years of UI/UX Design and brand management experience

Additional Information:

Job Posted:
April 11, 2026

Employment Type:

Fulltime

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Job Link Share:

Director Digital Human Resources - Digital HR and Associate Experience

CHRISTUS Health

Location:
United States , Irving

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 11, 2026

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