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This is an exciting time to join Remote and make a personal difference in the global employment space as Director, Digital Communications, joining our Brand & Communications team.
Job Responsibility:
Own and lead Remote's digital communications strategy, unifying organic social media, digital influencer outreach, and emerging channels, aligned with company objectives and marketing initiatives
Lead the digital communications team within Marketing, including managing direct reports and agency partners
Develop and scale a global influencer advocacy program to expand brand reach and credibility
Define clear digital channel performance metrics (KPIs) and establish reporting to measure business impact
Analyze performance data and recommend strategic priorities for investment and continuous channel optimization
Establish and enforce social media governance, brand voice standards, and internal documentation globally
Oversee crisis communication protocols for all digital and social channels, ensuring rapid and compliant responses
Drive cross-functional integration with Product Marketing, Paid Marketing, Content, and PR teams
Monitor competitive digital trends and emerging platforms to find new opportunities for brand differentiation
Advise senior leadership on social media best practices to build personal brand authority and amplify company reach
Requirements:
Proven ability to lead and define integrated digital communications strategy for a B2B technology and/or SaaS brand
Strong analytical skills with expertise in social media metrics and reporting tools
Demonstrated capacity for developing fresh, boundary-pushing digital narratives
Good strategic thinking with ability to align social initiatives to broader business goals
Excellence in stakeholder management and cross-functional collaboration
Crisis management experience and strong judgment in sensitive situations
Fluent English required, additional languages a plus
Remote work experience preferred
Nice to have:
Remote work experience preferred
Additional languages a plus
What we offer:
work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
mental health support services
stock options
learning budget
home office budget & IT equipment
budget for local in-person social events or co-working spaces