Director, Deploy Global Product Management Job at Mastercard (London)

Global Production Director

The Global Production Director is tasked with overseeing and advancing the plann...

Location

France , Paris

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

8–10 years in live entertainment production with a focus on creative involvement
Strong leadership, creative evaluation, and project management skills
proven ability to manage multiple projects concurrently
Bachelor’s degree in Production, Fine Arts, Business, or a related field (or equivalent experience)
Familiarity with global live entertainment markets, regional nuances, and emerging industry trends
Availability to travel internationally as required

Job Responsibility

Develop comprehensive plans for permanent attraction projects by coordinating cross-functional teams to align on goals, budgets, and timelines
Conduct feasibility studies for potential expansion opportunities, assessing resource needs, estimated costs, and operational impacts
Lead and manage production teams to deliver all projects within the agreed scope, ensuring adherence to schedules and budgets
Establish and implement standardized production processes to maintain consistency and quality across various project types and across geographies
Build, train, and manage production teams specializing in permanent attractions
Oversee the standardisation of venue feasibility assessments, ensuring locations meet both practical and convenience requirements
Standardize playbook deployment across all sites and partnerships
Oversee vendor and supplier relationships to ensure timely delivery and quality of materials and equipment
Establish quality control measures and safety standards for all productions, ensuring regulatory compliance and risk mitigation
Develop guiding principles and value optimisation for production budgets, and ensure consistency and clarity throughout local implementation

What we offer

40% discount on all Fever events and experiences
Work in the centre of the city with opportunities to travel
Responsibility from day one and professional and personal growth and the opportunity to have a real impact in a high-growth global category leader
Health and dental Insurance
Wellhub membership
Flexible remuneration plan
Great work environment with a young, international team of talented people to work with

Fulltime

Global Production Director

The Global Production Director is tasked with overseeing and advancing the plann...

Location

Spain , Madrid

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

8–10 years in live entertainment production with a focus on creative involvement
Strong leadership, creative evaluation, and project management skills
proven ability to manage multiple projects concurrently
Bachelor’s degree in Production, Fine Arts, Business, or a related field (or equivalent experience)
Familiarity with global live entertainment markets, regional nuances, and emerging industry trends
Availability to travel internationally as required

Job Responsibility

Develop comprehensive plans for permanent attraction projects by coordinating cross-functional teams to align on goals, budgets, and timelines
Conduct feasibility studies for potential expansion opportunities, assessing resource needs, estimated costs, and operational impacts
Drive the creation of a phased expansion roadmap, aligning with corporate growth strategies
Lead and manage production teams to deliver all projects within the agreed scope, ensuring adherence to schedules and budgets
Establish and implement standardized production processes to maintain consistency and quality across various project types and across geographies
Act as a key decision-maker for high-stakes issues related to technical requirements, resource allocation, and vendor selection
Assess current work methods / production workflows / local processes and challenge proposed approaches and provide creative alternatives, suggestions to improve ongoing projects
Build, train, and manage production teams specializing in permanent attractions
Support the professional growth of team members through ongoing training, mentoring, and performance feedback
Ensure local producers have the necessary tools, resources, and guidance

What we offer

40% discount on all Fever events and experiences
Work in the centre of the city with opportunities to travel
Responsibility from day one and professional and personal growth and the opportunity to have a real impact in a high-growth global category leader
Health and dental Insurance
Wellhub membership
Flexible remuneration plan
Great work environment with a young, international team of talented people to work with

Fulltime

Global Production Director

The Global Production Director is tasked with overseeing and advancing the plann...

Location

Italy , Milan

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

8–10 years in live entertainment production with a focus on creative involvement
Strong leadership, creative evaluation, and project management skills
proven ability to manage multiple projects concurrently
Bachelor’s degree in Production, Fine Arts, Business, or a related field (or equivalent experience)
Familiarity with global live entertainment markets, regional nuances, and emerging industry trends
Availability to travel internationally as required

Job Responsibility

Develop comprehensive plans for permanent attraction projects by coordinating cross-functional teams to align on goals, budgets, and timelines
Lead and manage production teams to deliver all projects within the agreed scope, ensuring adherence to schedules and budgets
Build, train, and manage production teams specializing in permanent attractions
Oversee the standardisation of venue feasibility assessments, ensuring locations meet both practical and convenience requirements
Standardize playbook deployment across all sites and partnerships
Oversee vendor and supplier relationships to ensure timely delivery and quality of materials and equipment
Establish quality control measures and safety standards for all productions, ensuring regulatory compliance and risk mitigation
Develop guiding principles and value optimisation for production budgets, and ensure consistency and clarity throughout local implementation
Keep up-to-date with emerging trends in live entertainment and permanent attractions to incorporate cutting-edge practices and technologies

What we offer

40% discount on all Fever events and experiences
Work in the centre of the city with opportunities to travel
Responsibility from day one and professional and personal growth and the opportunity to have a real impact in a high-growth global category leader
Health and dental Insurance
Wellhub membership
Flexible remuneration plan
Great work environment with a young, international team of talented people to work with

Fulltime

Director, Product Security

We are a global team of innovators and pioneers dedicated to shaping the future ...

Location

United States , Portland

Salary:

224000.00 - 280000.00 USD / Year

New Relic

Expiration Date

Until further notice

Requirements

10+ years of technical hands-on security experience or security program management
Deep Engineering Background: Substantial, hands-on experience in software engineering and development roles prior to, or integrated with, security leadership
Demonstrated ability leading multiple managers and teams
SaaS Product Delivery Experience: Proven track record of securing rapidly scaling SaaS products delivered on cloud platforms
Strong product security program planning, project management, and execution skills
DevSecOps Mastery: Extensive, practical experience designing and implementing advanced DevSecOps toolchains and methodologies
A background involving open-source security, vulnerability disclosure, SaaS cloud security technologies, product incident response, and a deep understanding of risk and threat assessments
Experience identifying and resolving potential security issues involving compliance, mergers and acquisitions, and regulatory issues as related to Software as a Service (SaaS)
Demonstrated communication skills with detailed, technical information in a manner comprehensible by individuals at varying degrees of experience and skill level

Job Responsibility

Work closely with the CISO to provide leadership for product security strategy execution, product security architecture, and the secure engineering ecosystem
Help build and deliver on the CISO's vision for the growth of information security programs such as SDLC, audit logging, product security standards, security testing, and bug bounties
Own and Execute the Product Security Strategy, defining a clear, actionable roadmap that aligns with business goals and reduces organizational risk
Act as the principal security advisor to Engineering and Product leadership, translating high-level product strategy into technical security requirements and engineering practices
Drive DevSecOps Adoption by architecting and leading the implementation of our DevSecOps program, integrating security testing, validation, and controls seamlessly into the CI/CD pipeline
Leverage deep experience with a broad range of development, build, and deploy systems (e.g., Jenkins, GitLab CI, Kubernetes) to identify and eliminate security friction points
Design, implement, and run an effective Product Vulnerability Management lifecycle, from automated scanning and triage to developer remediation and verification
Work directly with development teams to improve and scale secure coding practices, focusing on developer experience and automation
Feed and grow a global security organization that motivates team members to face challenges and deliver significant work
Coach and mentor managers and team members by understanding their career goals and providing opportunities for professional growth

What we offer

Corporate bonus plan
Healthcare
Dental
Vision
Parental leave and planning
Mental health benefits
401(k) plan and match
Flex time-off
11 paid holidays
Volunteer time-off

Fulltime

Director, Global Customer Care

Circle K seeks an experienced and visionary Director of Global Customer Care to ...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
MBA or relevant advanced degree preferred
10+ years of progressive leadership experience preferred, in global customer experience, service operations, product management
transformation, digital strategy, or related fields—ideally in high-growth, customer-centric organizations, including a minimum of seven years of management responsibility
Proven ability to design and lead enterprise-scale transformation agendas, integrating automation, AI, and advanced technologies (e.g., Salesforce, Genesys) to modernize the customer journey and elevate service delivery
Proven success leading large-scale, global customer care operations, including management of BPOs, contact center teams, and multi-channel service delivery models
Demonstrated success in growing, developing, and retaining high-performing teams while fostering a culture of trust, inclusion, and engagement
Exceptional storyteller with strong executive presence and communication skills
Track record of delivering measurable improvements in NPS, CSAT, FCR, AHT, and cost-to-serve while simultaneously elevating customer satisfaction and agent performance
Deep curiosity and understanding of customer behavior, digital trends, and service design principles

Job Responsibility

Architect and execute a bold, multi-year roadmap that redefines customer service as a strategic asset
Integrate Customer Care into the enterprise value chain, supporting loyalty, retention, brand differentiation, and digital engagement
Influence and align executive stakeholders across Operations, Technology, Marketing, Digital, and Product to embed customer strategies into core business initiatives
Serve as the Voice of the Customer (VOC) at the leadership table, integrating customer insights into company-wide decisions
Drive North America operational excellence, optimizing KPIs like NPS, CSAT, AHT, SLA, and cost-to-serve across BPO and internal teams
Cultivate a winning partnership with BPO vendors, holding them accountable to commercial terms, service-level agreements, and performance commitments while driving operational efficiency, productivity gains, and continuous improvement
Lead and inspire a high-performance global team, fostering a culture of accountability, agility, and innovation across onshore and offshore teams
Lead strategic portfolio and investment planning, prioritizing initiatives and demonstrating ROI and customer value
Establish global governance and standardization, creating playbooks and frameworks to harmonize execution across markets and functions
Deploy and maximize next-gen customer care technologies, including Salesforce Service Cloud, Genesys, AI chat, and automation to boost self-service, deflection, and personalization

What we offer

Competitive Group Benefits Program: Complete benefits packages (medical, dental, vision etc)
401 K: Plan for your future and retire with peace of mind with our 401 K plan, helping you build a secure financial future
Stock Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Circle K
Paid Time Off: Recharge and rejuvenate with paid time off
Employee Discounts: Enjoy our People Perks which allows for great discounts on food and fuel, making it even easier to fuel up and stock up on your favorite goodies
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential
Winning Culture: Fortune 500 company and a 3-time Gallup Exceptional Workplace Award Winner

Fulltime

Senior Director, Account Health Management EMEA

As a Senior Director, Account Health Management, you will be a key leader within...

Location

United Kingdom , London

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar
At least 5+ years in a leadership capacity
Demonstrated experience leading global direct/indirect teams of 10+ in customer success, professional services, and/or support organizations
Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction
Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams
Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions
Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps
Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict
A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements
Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs

Job Responsibility

Manage and mentor a team of Service Delivery Leaders and Customer Success Managers
Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention
Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports
Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes
Inspire and attract top talent to your team
Lead the Account Health Team to drive customer engagement and excellence for top-tier customers in the region
Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography
Accountable for executive engagement, account health, and risk mitigation
Oversee customer planning, deployment, account-level reviews, and escalations
Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
Mental and financial health resources
Personalized learning opportunities

Fulltime

Technical Program Manager, Personalization

The Technical Program Manager, Personalization will thoughtfully guide products ...

Location

United States , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

4+ years of program or product management experience building consumer-facing products
experience with implementing a customer data platform, journey orchestration platforms, or other personalization software
at least 1 year experience working with or integrating Adobe Real-time CDP and/or Adobe Journey Orchestrator
deep understanding of marketing technologies, including integration architecture
professional background or bachelor’s degree in computer science, computer engineering, marketing, or a closely related field or equivalent experience
demonstrated experience leveraging qualitative and quantitative insights to plan and prioritize feature ideas
demonstrated ability to communicate complex technical information in a condensed manner to a wide range of audiences, verbally and in writing
ability to work effectively with remote teams, comfortable managing communications across multiple channels (email, Slack, Teams, etc.) and geographies to get people aligned and get things done
excellent written and oral communication skills in English
advanced knowledge of agile development methodologies

Job Responsibility

serve as the voice of the end user while driving the technical development and release of new personalization experiences
liaison for all development teams and contracts to remove roadblocks and ensure program progress
work closely with the Director of Customer Experience Technology and Solution Architects to manage the software development lifecycle from requirement intake to deployment
work cross-functionally with loyalty, personalization, business, product, and marketing stakeholders to write detailed front-end and back-end feature requirements, serving as the on-site experience SME during backlog refinement with design, architecture, and development teams
collaborate closely with product owners and managers to maintain the personalization experience roadmap and prioritize incoming scope requests while communicating timelines and guiding expectations across stakeholder teams
coordinate with product managers and architects across Customer Experience, Digital Products, Payments, and Retail Systems teams to align backlogs, document key design decisions, and direct UAT testing activities ahead of feature releases
lead SAFe agile ceremonies with a global team of in-house and vendor partners
ensure all testing environments are ready and stable, provide technical input for go/no-go criteria, and manage production code releases
collaborate closely with the data & analytics teams to define, measure, and report on the key performance indicators of feature performance, customer experience impact, and business value.

What we offer

competitive salary plus annual bonus payment
complete benefits packages (medical, dental, 401k, employee stock plan, etc.)
People Perks which allows for great discounts on food and fuel
work for a leading, innovative, and growing company in convenience stores operations
tuition reimbursement of $5,000 per year
learning opportunities to develop new skills and to evolve professionally in a fast-growing company.

Fulltime

Director Systems Engineering, infusion systems, medical fluid management

As the Director Systems Engineering, Infusion Systems, you will lead the develop...

Location

United States , Round Lake

Salary:

184000.00 - 253000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor's or Master’s degree in Systems Engineering, Biomedical Engineering or a related field
Minimum of 10 years of experience in systems engineering, with a focus on medical fluid management devices (electromechanical pumps) in the medical device industry
Demonstrated experience leading, developing and managing engineering teams in a highly regulated environment
Strong technical skills, with a deep understanding of systems engineering principles and practices
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
Critical thinker, strong problem-solver, analytical
Proactive approach to project management, able to address potential risks and issues before they become critical
Organized, able to prioritize tasks effectively
Passionate about ensuring the safety and effectiveness of medical devices, and committed to delivering high-quality products that meet user needs
Customer focus, with a deep understanding of user needs and preferences, and a commitment to designing and developing products that meet these needs

Job Responsibility

Lead and develop global systems engineering teams based in Round Lake, IL, Bangalore, India, and Medina, NY
Create, effectively communicate and deploy the strategy for the team that aligns with the overall systems organization strategic plan
Own capturing system use environments, workflows, user needs and use cases across all infusion systems platforms
Lead systems design validation across all platforms
Drive creation and verification of comprehensive system requirements for new and existing infusion systems pumps, administration sets, elastomerics and accessories, ensuring they are complete, accurate, and aligned with user needs and business objectives
Collaborate to ensure alignment and traceability of requirements throughout the product development process
Implement and maintain a robust systems risk management framework to identify, analyze, and mitigate potential risks
Lead resource demand planning, allocation, and actuals
Recruit, mentor, and lead a multi-disciplinary engineering team, fostering a culture of innovation, collaboration, and continuous improvement
Conduct regular risk assessments and reviews ensuring compliance with medical device regulations and standards

What we offer

Support for Parents
Continuing Education/Professional Development
Employee Health & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
Medical and dental coverage starting day one
Basic life insurance
Accident insurance
Short-term and long-term disability insurance
Business travel accident insurance

Fulltime

Director, Deploy Global Product Management

Mastercard

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 14, 2026

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Location:United Kingdom , London

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