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The Director of Demand Planning leads the demand forecasting function, driving the development of accurate, data-driven forecasts to support business growth, customer service, and inventory optimization. This role partners closely with Sales, Supply Chain, and key customers to integrate market intelligence, POS data, and external factors into a robust demand plan. The Director is responsible for ensuring alignment between demand, supply, and financial plans while enabling proactive decision-making through analytics, insights, and cross-functional collaboration.
Job Responsibility:
Lead the demand forecasting function, ensuring the delivery of accurate, timely, and actionable forecasts
Develop and maintain customer-level sales and inventory plans to optimize service levels, inventory investment, and operational efficiency
Leverage POS data, consumption models, weather trends, and market intelligence to enhance forecast accuracy and responsiveness
Continuously monitor forecast performance, identify risks and opportunities, and implement corrective actions
Drive alignment of forecasting assumptions, planning parameters, and business objectives across functions
Establish and maintain advanced reporting and analytics, including forecast accuracy, sales trends, inventory health, fill rates, gross margin, and inventory turns
Translate complex data into clear insights that inform decisions related to sales, promotions, inventory strategy, and customer planning
Identify opportunities to drive revenue growth, improve service, and optimize working capital through data-driven analysis
Serve as a key data and insights partner across cross-functional teams
Partner closely with Sales to support forecasting, planning, and customer strategy execution
Build and maintain strong relationships with key customer stakeholders, including buyers and replenishment teams
Participate in customer meetings to align on forecasts, promotions, and demand drivers
Collaborate with Supply Chain and Operations to ensure alignment on inventory flow, supply risks, and service requirements
Support achievement of customer service and fill rate objectives
Ensure integrity, accuracy, and reliability of data within forecasting and planning systems
Maintain and enhance databases and reporting tools to support scalable and efficient planning processes
Drive continuous improvement in forecasting tools, methodologies, and data utilization
Lead, coach, and develop the demand planning team to drive high performance and accountability
Manage hiring, performance management, and employee development in alignment with company policies
Foster a collaborative, data-driven culture focused on continuous improvement and business impact
Support and lead cross-functional initiatives and strategic projects as needed
Perform other duties as assigned
Requirements:
Bachelor's degree in Business Administration, Finance, Supply Chain, or related field required
6+ years of progressive experience in demand planning, forecasting, or supply chain analytics within a consumer products environment
Prior leadership or team management experience required
Advanced expertise in forecasting methodologies, statistical analysis, and demand planning best practices
Strong proficiency in data analysis tools (e.g., Excel, IBP, or similar demand planning platforms) and reporting systems
Deep understanding of POS analytics, consumption-based forecasting, and inventory management
Proven ability to translate data into actionable business insights
Strong leadership, communication, and cross-functional collaboration skills
Ability to identify risks and opportunities and drive informed decision-making
Highly organized with strong attention to detail and ability to manage complex data sets
Results-oriented with a continuous improvement mindset