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Healthfirst Logo Healthfirst · IT - Administration

Director, Delivery System Innovation

United States, New York Employment contract 127500.00 - 236555.00 USD / Year · Job Posted May 03, 2026
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Job Description

The Director of Delivery System Innovation (DSI) is responsible for designing, executing, and scaling innovative delivery system partnerships that improve outcomes for complex and chronically ill populations while advancing Healthfirst’s value-based care strategy. This role serves as a strategic and operational leader across provider, vendor, and hospital partnerships, balancing external relationship management with internal execution, performance oversight, and cross-functional coordination. The Director works closely with senior DSI and DSE leadership to translate enterprise strategy into actionable partnerships, oversee contract and financial performance, and drive innovation across risk arrangements, alternative delivery models, and state-led initiatives.

Job Responsibility

  • Design, execute, and scale innovative delivery system partnerships that improve outcomes for complex and chronically ill populations while advancing Healthfirst’s value-based care strategy
  • Serve as a strategic and operational leader across provider, vendor, and hospital partnerships
  • Balance external relationship management with internal execution, performance oversight, and cross-functional coordination
  • Work closely with senior DSI and DSE leadership to translate enterprise strategy into actionable partnerships
  • Oversee contract and financial performance
  • Drive innovation across risk arrangements, alternative delivery models, and state-led initiatives
  • Identify, assess, and support the development of innovative delivery system partnerships with hospitals, provider organizations, and specialized vendors
  • Serve as a strategic thought partner to DSI and DSE leadership
  • Support the design and implementation of pilots and scalable programs focused on high-need, high-cost member populations
  • Oversee financial, operational, and quality performance of assigned provider and vendor partnerships
  • Partner with internal teams to track performance metrics, manage reconciliations, and identify opportunities for performance improvement
  • Support contract negotiations and ongoing contract management
  • Act as a primary point of coordination between external partners and internal stakeholders
  • Establish and participate in Joint Operating Committees and other governance forums
  • Represent DSI perspectives in enterprise discussions related to growth, quality, attribution, and financial performance
  • Support state-led and regulatory initiatives
  • Contribute to annual planning, business reviews, and performance reporting
  • Identify system capabilities, tools, and process improvements
  • Lead, mentor, and develop managers and individual contributors
  • Influence across matrixed teams to drive change in complex and ambiguous environments

Requirements

  • Bachelor's degree
  • 5–8 years of progressive healthcare experience
  • Experience managing complex contracts and value-based arrangements
  • Strong understanding of healthcare delivery systems and managed care
  • Proven ability to lead cross-functional initiatives

Nice to have

  • Master's degree
  • Experience with hospital systems, IPAs, MSOs, or specialized provider organizations
  • Familiarity with NY State initiatives such as 1115 Waivers and VBP
  • Strong analytical, communication, and presentation skills

What we offer

  • Medical, dental and vision coverage
  • Incentive and recognition programs
  • Life insurance
  • 401k contributions
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