Director, Deals Desk Job at Palo Alto Networks (Boston)

New

Director of Deal Desk

As a senior leader within the Solutions function, the Director of Deal Desk is t...

Location

Salary:

Not provided

Superside

Expiration Date

Until further notice

Requirements

Significant experience in Deal Desk, sales operations/strategy, or a pricing/scoping role within a creative, marketing, or professional services environment
Proven track record managing or leading a team, with the ability to develop talent and maintain high-quality output in a fast-paced environment
Strong commercial acumen — able to structure deals that are both competitive for customers and margin-sound for the business
Analytical and data-driven, with the ability to track performance, identify patterns, and make evidence-based recommendations
Genuine curiosity about and fluency with AI tools — particularly as they apply to commercial operations, proposal generation, and workflow automation
Highly organized, with the ability to manage multiple concurrent deals and priorities without losing accuracy or responsiveness
Strong communication skills — clear, concise, and credible with both internal stakeholders and, when needed, customers

Job Responsibility

Deal Pricing & Scoping: Own end-to-end pricing and scoping support for the largest enterprise deals, ensuring commercial accuracy and alignment with Superside's service offerings and delivery capacity
Review and validate your team's scopes, pricing structures, and deal configurations across the opportunity pipeline
Partner closely with Account Executives and the broader Solutions team to translate discovery findings and customer requirements into commercially viable proposals
Partner with internal subject matter experts to strengthen scoping and solution quality on complex, high-stakes deals
AI & Process Innovation: Champion the use of AI tools to accelerate Deal Desk operations — from automating scope generation and pricing lookups to surfacing insights from historical deal data
Identify where AI can reduce manual effort and increase speed and accuracy across the pricing & scoping workflow, and lead the implementation of the improvements
Stay current on AI developments relevant to commercial operations, sales enablement, and proposal automation
Model AI-forward ways of working for the Deal Desk team and the broader Solutions function
Team Leadership & Operations: Manage and develop a team of Deal Desk Associates, setting clear priorities, quality standards, and turnaround expectations
Act as the escalation point for the team on complex, ambiguous, or high-stakes deals requiring senior judgment

Sr. Analyst, Deal Desk

The Deal Desk Sr. Analyst plays a key role in driving operational excellence acr...

Location

United States , New York

Salary:

84642.69 - 126964.03 USD / Year

Comcast Advertising

Expiration Date

Until further notice

Requirements

3-5 years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, or Contracts Management Operations
Demonstrated proficiency in Salesforce CRM, CPQ systems, and Looker
Strong analytical mindset with the ability to interpret deal data and transform insights into actionable recommendations
Proven ability to manage multiple priorities and stakeholders while maintaining high standards of data accuracy
Excellent communication and collaboration skills with a proactive, “curiosity-driven” mindset
High attention to detail and strong operational discipline
Bachelor's Degree
5-7 Years Relevant Work Experience

Job Responsibility

Own end-to-end deal desk operations, including working with sellers to ensure Salesforce opportunity data and pipeline accuracy for open and closed deals
Serve as the central point of contact for functional operations questions related to deal desk processes, approvals, and data integrity
Interpret commercial contracts, quotes, and order forms to ensure accurate reflection of deal terms within Salesforce
Partner cross-functionally with Sales, Legal, Finance, Product, Marketing and Revenue Operations to streamline deal execution and maintain compliance
Develop and maintain deal desk dashboards and reporting in Salesforce and Looker, providing actionable insights to leadership
Analyze deal velocity, identify friction points, and translate findings into business narratives to inform process improvement and forecasting accuracy
Support the Director in publishing Deal Desk quarterly newsletter to the revenue organization
Design and deliver training materials and onboarding programs for new sales hires on deal desk processes, Salesforce usage, and quoting best practices
Support ongoing seller enablement through process Q&A, deal structure guidance, and case-by-case deal desk support
Develop and publish playbooks and documentation for new deal types and market segments

What we offer

Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Fulltime

Global Head of Deal Desk

We are seeking a highly experienced and strategic Global Head of Deal Desk to le...

Location

United States , Denver; Oakland

Salary:

176264.00 - 220330.00 USD / Year

Fivetran

Expiration Date

Until further notice

Requirements

10+ years of experience in Deal Desk, Revenue Operations, or Commercial Operations within a global SaaS or subscription-based business
5+ years of experience leading and scaling high-performing teams, ideally in a senior director or equivalent leadership role
Deep expertise with CPQ, Salesforce, CLM systems (preferably Ironclad), and marketplace transaction models
Strong command of SaaS pricing strategy - specifically consumption-based pricing models, commercial governance, discounting and margin considerations, and contract risk mitigation
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex environments
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product
Exceptional analytical, strategic thinking, and problem-solving skills
Executive-level communication skills with the ability to articulate complex concepts simply and persuasively

Job Responsibility

Strategic Leadership & Vision - Develop and execute the global vision for the Deal Desk organization, ensuring alignment with company growth objectives and revenue strategy
Deal Systems, Infrastructure & Scalability- Help support the strategy and roadmap for deal infrastructure to ensure scalable, efficient, and compliant deal execution
Commercial Guidance & Executive Escalation - Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy
Deal Governance & Cross-Functional Alignment - Document and enforce global approval policies, SLAs, and commercial guardrails across Sales, Finance, and Legal
Marketplace Strategy & Operations - Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers
Customer Buying Experience - Support the design and continuous refinement of a global purchasing experience that is intuitive, transparent, and scalable
Team Leadership & Organizational Development - Mentor and inspire a high-performing global Deal Desk organization

What we offer

100% employer-paid medical insurance*
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

Global Head of Deal Desk

We are seeking a highly experienced and strategic Global Head of Deal Desk to le...

Location

United States , Denver; Oakland

Salary:

189484.00 - 236854.75 USD / Year

Fivetran

Expiration Date

Until further notice

Requirements

10+ years of experience in Deal Desk, Revenue Operations, or Commercial Operations within a global SaaS or subscription-based business
5+ years of experience leading and scaling high-performing teams, ideally in a senior director or equivalent leadership role
Deep expertise with CPQ, Salesforce, CLM systems (preferably Ironclad), and marketplace transaction models
Strong command of SaaS pricing strategy - specifically consumption-based pricing models, commercial governance, discounting and margin considerations, and contract risk mitigation
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex environments
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product
Exceptional analytical, strategic thinking, and problem-solving skills
Executive-level communication skills with the ability to articulate complex concepts simply and persuasively

Job Responsibility

Develop and execute the global vision for the Deal Desk organization
Build the operating model, team structure, and governance framework
Serve as an advisor on commercial strategy, pricing trends and deal health
Help support the strategy and roadmap for deal infrastructure
Drive system enhancements that increase automation, improve data integrity, and reduce operational friction
Partner with Legal, Finance, and Systems leadership to maintain a unified, high-quality quoting and contracting experience
Provide strategic counsel to senior sales leadership and account teams on complex deal structures
Act as an advisor for high-risk, non-standard, or strategically significant commercial discussions
Document and enforce global approval policies, SLAs, and commercial guardrails
Lead alignment on commercial exceptions, and deal risk mitigation

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO)
Paid sick time
Inclusive parental leave policy
Holidays
Volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend

Fulltime